SmartermailApplication · Smartertools

CVE-2021-40377

MEDIUM · 5.4 CVSS v3.1 Published 2021-09-08
Fix available
A fix is available. Upgrade to 16.3.7866 or later.
See remediation →
58/100
Remediation priority · Elevated
Remotely reachable

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
SmarterTools SmarterMail 16.x before build 7866 has stored XSS. The application fails to sanitize email content, thus allowing one to inject HTML and/or JavaScript into a page that will then be processed and stored by the application.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

SmarterTools SmarterMail 16.x before build 7866 contains a stored XSS vulnerability where the application fails to sanitize email content, allowing attackers to inject malicious HTML and/or JavaScript that gets stored and executed when other users view the affected email content.

MitigationUpgrade to SmarterMail build 7866 or later, which includes proper sanitization of email content. Until upgraded, implement input validation and output encoding for all email content processing.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
SmartermailApplication
Affected:>= 16.0.6345, < 16.3.7866

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify SmarterMail installation and locate version
    Access the SmarterMail web admin interface (typically port 9998 or 443) and navigate to System > License & Registration, or check the Windows Services panel for the SmarterMail service and its associated version info.
    Affected if The application is not SmarterMail or no version information is available.
  2. Confirm the exact build number
    In the web admin interface, go to Help > About or System > Status to view the detailed build number (e.g., 16.0.XXXX or 16.3.XXXX).
    Affected if Unable to retrieve the build number from the admin interface.
  3. Compare build against affected range
    Compare your installed build number to the affected range: any version from 16.0.6345 up to but NOT including 16.3.7866 is vulnerable.
    Affected if Installed version falls within >= 16.0.6345 and < 16.3.7866.
  4. Verify email processing is enabled
    In the admin interface, check that the email service (SMTP/IMAP/POP3) is enabled under Server > Services, or that users have the ability to receive and view emails.
    Affected if The email service is disabled or no users can receive/view email, making exploitation unlikely.

You are affected if SmarterMail build 16.0.6345 or higher is installed and email receiving/viewing is enabled, with the build being below 16.3.7866.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 16.3.7866 or later
Fixed in 16.3.7866
Interim mitigation

Upgrade to SmarterMail build 7866 or later, which includes proper sanitization of email content. Until upgraded, implement input validation and output encoding for all email content processing.

Recommended fix High confidence

16.3.7866 or later (Smartermail 16.x)

  1. Upgrade Smartermail from the current installed version (16.0.6345 or later but before 16.3.7866) to version 16.3.7866 or later
  2. After upgrade, verify the fix by testing that email content is properly sanitized and XSS payloads are not executed

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Smartermail Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA3.0 h
21.0 hours of engineering $3,680
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $5,888.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2021-40377 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-40377 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data