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SuitecrmApplication · Salesagility

CVE-2021-41596

MEDIUM · 5.3 CVSS v3.1 Published 2021-10-04
Fix available
A fix is available. Upgrade to 7.10.33 / 7.11.22 or later.
See remediation →
62/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
SuiteCRM before 7.10.33 and 7.11.22 allows information disclosure via Directory Traversal. An attacker can partially include arbitrary files via the importFile parameter of the RefreshMapping import functionality.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

SuiteCRM before versions 7.10.33 and 7.11.22 contains a directory traversal vulnerability in the RefreshMapping import functionality. The importFile parameter does not properly validate or sanitize file paths, allowing an attacker to use path traversal sequences (e.g., ../../../) to access files outside the intended directory. This enables partial file inclusion and information disclosure of potentially sensitive system files.

MitigationUpgrade SuiteCRM to version 7.10.33, 7.11.22, or later to receive the vendor patch. Additionally, implement web application firewall (WAF) rules to block directory traversal patterns in request parameters as a compensating control until the upgrade is applied.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
SuitecrmApplication
Affected:< 7.10.33>= 7.11.0, < 7.11.22

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Determine installed SuiteCRM version
    Access the SuiteCRM About page (usually at /index.php?module=Home&action=About) or check the version.php file in the SuiteCRM root directory
    Affected if The displayed version number is less than 7.10.33, or is 7.11.0 through 7.11.21
  2. Identify if RefreshMapping import functionality exists
    Look for the RefreshMapping action in the SuiteCRM codebase, typically in import-related modules. Search for files handling import operations with a RefreshMapping action or method
    Affected if The RefreshMapping functionality is present in the installation
  3. Verify importFile parameter handling
    Examine the code handling the importFile parameter in the import functionality. Look for whether path traversal sequences (../../../) are validated or sanitized before use
    Affected if The importFile parameter accepts path traversal sequences without validation
  4. Check web server access logs for suspicious requests
    Review access logs for requests to import functionality containing patterns like ../ in the importFile parameter
    Affected if Such requests have been made to the server

A user is affected if their SuiteCRM version is below 7.10.33 or between 7.11.0 and 7.11.21 AND the RefreshMapping import functionality with the vulnerable importFile parameter is accessible.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 7.10.33 / 7.11.22 or later
Fixed in 7.10.337.11.22
Interim mitigation

Upgrade SuiteCRM to version 7.10.33, 7.11.22, or later to receive the vendor patch. Additionally, implement web application firewall (WAF) rules to block directory traversal patterns in request parameters as a compensating control until the upgrade is applied.

Recommended fix High confidence

7.10.33 or later for 7.10.x branches; 7.11.22 or later for 7.11.x branches (prefer latest stable)

  1. Upgrade SuiteCRM to version 7.10.33 or later if currently on a 7.10.x version prior to 7.10.33
  2. Upgrade SuiteCRM to version 7.11.22 or later if currently on a 7.11.x version prior to 7.11.22
  3. Alternatively, upgrade to the latest stable version in your respective branch (7.10.x LTS or 7.11.x)
  4. After upgrade, verify the RefreshMapping import functionality works correctly

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Suitecrm Scoped from the published advisory
  • Consultation3.0 h
  • Implementation6.0 h
  • Testing4.0 h
  • Review / QA2.0 h
15.0 hours of engineering $2,640
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $4,224.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-41596 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data