Experience ManagerApplication · Adobe

CVE-2021-43762

MEDIUM · 6.5 CVSS v3.1 Published 2022-01-13
Fix available
A fix is available. Upgrade to after 6.5.10.0 or later.
See remediation →
74/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
AEM's Cloud Service offering, as well as version 6.5.10.0 (and below) are affected by a dispatcher bypass vulnerability that could be abused to evade security controls. Sensitive areas of the web application may be exposed through exploitation of the vulnerability.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Adobe Experience Manager's dispatcher (Apache HTTP Server module) has a bypass vulnerability in versions 6.5.10.0 and below and Cloud Service offerings. The vulnerability allows attackers to circumvent dispatcher security rules, potentially exposing sensitive application paths and resources that should be protected by the dispatcher's filtering logic.

MitigationApply the appropriate Adobe security patch for CVE-2021-43762 and review dispatcher configuration rules to ensure sensitive paths are properly blocked, especially in AEM Cloud Service configurations.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Experience ManagerApplication
Affected:<= 6.5.10.0
Experience Manager Cloud ServiceApplication
Affected:all versions

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the AEM dispatcher version
    Check the dispatcher module version by examining the Apache HTTP Server error logs, or run 'httpd -v' if the dispatcher is packaged with Apache. For AEM, the dispatcher version is typically tied to the AEM release version - check your AEM version in the 'About Adobe Experience Manager' console (Help > About Adobe Experience Manager).
    Affected if The AEM version is 6.5.10.0 or below, or the deployment is AEM Cloud Service (all versions are affected)
  2. Determine if running AEM Cloud Service
    Check your deployment type through the AEM Cloud Manager console or by verifying if your environment is hosted on Adobe's cloud infrastructure ( *.adobeaemcloud.com domains). Cloud Service deployments are affected regardless of version.
    Affected if The environment is AEM Cloud Service (all versions affected)
  3. Review dispatcher configuration files
    Locate and inspect the dispatcher.any or dispatcher.conf configuration files (typically in /etc/httpd/conf.d/ or /etc/httpd/confispatcher.d/ on the dispatcher server). Identify all allow and deny rules, particularly URL patterns defined in the 'filter' section.
    Affected if The dispatcher configuration contains filter rules that protect sensitive paths - these rules may be bypassable due to this vulnerability
  4. Test for rule bypass with encoded paths
    Manually test protected paths using URL encoding variations. For example, if /admin is blocked, try variations like /%64ispatcher%2Fadmin or other encoding techniques that could bypass the filter regex patterns. Use curl or a similar tool to send requests to suspected sensitive endpoints.
    Affected if Requests with encoded or manipulated paths return content that should be blocked by dispatcher filter rules

You are affected if running AEM Dispatcher version 6.5.10.0 or below, or any AEM Cloud Service version, and your dispatcher configuration contains filter rules protecting sensitive paths that could be bypassed.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 6.5.10.0
Interim mitigation

Apply the appropriate Adobe security patch for CVE-2021-43762 and review dispatcher configuration rules to ensure sensitive paths are properly blocked, especially in AEM Cloud Service configurations.

Recommended fix Moderate confidence

AEM 6.5.11.0 or later (AEM Cloud Service patches are managed by Adobe)

  1. 1. Identify your current AEM version by checking the product version in the AEM Web Console or About Adobe Experience Manager page.
  2. 2. For AEM 6.5.10.0 or below: Schedule a maintenance window and upgrade to AEM 6.5.11.0 or later, which contains the security fix for this dispatcher bypass vulnerability.
  3. 3. For AEM Cloud Service: Contact Adobe support to confirm the fix has been deployed to your cloud environment, as Adobe manages Cloud Service patches centrally.
  4. 4. After upgrading, verify the dispatcher configuration includes proper filtering rules to prevent bypass attempts.
  5. 5. Test that sensitive paths (such as /etc, /bin, internal APIs) cannot be accessed through known bypass techniques.
  6. 6. Review and apply any additional dispatcher security configurations recommended in the official Adobe security documentation.
Caveat Standard upgrade precautions apply - test thoroughly in non-production environment before deploying to production; review compatibility with custom code and third-party integrations

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Experience Manager Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
18.0 hours of engineering $3,200
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-43762 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data