NetskopeApplication

CVE-2021-44862

HIGH · 7.8 CVSS v3.1 Published 2022-11-03
Fix available
A fix is available. Upgrade to after 91 or later.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Netskope client is impacted by a vulnerability where an authenticated, local attacker can view sensitive information stored in NSClient logs which should be restricted. The vulnerability exists because the sensitive information is not masked/scrubbed before writing in the logs. A malicious user can use the sensitive information to download data and impersonate another user.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

The Netskope client (NSClient) contains a log information disclosure vulnerability where sensitive information such as authentication tokens or credentials are written to log files without proper masking or scrubbing. An authenticated local attacker with access to the system can read these unprotected logs to obtain sensitive data, which can then be used to impersonate users and download data from the Netskope service.

MitigationImplement sensitive data masking/scrubbing for all log output in NSClient, ensuring tokens, credentials, and session identifiers are redacted before logging. Additionally, restrict log file permissions to minimize unauthorized local access.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
NetskopeApplication
Affected:<= 91

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify Netskope client is installed
    Check for NSClient executable or Netskope service on the system - look for 'NSClient' in installed programs or running processes
    Affected if Netskope client is present on the system
  2. Identify installed version
    Use system inventory tools (e.g., 'wmic product get name,version' on Windows, or check the executable's properties) to determine the NSClient version number
    Affected if Version number is 91 or lower (any version <= 91 is affected)
  3. Locate NSClient log files
    Search for log files in typical Netskope installation directories - check %ProgramFiles%\Netskope or %AppData%\Netskope folders for .log files
    Affected if Log files exist and contain records of NSClient activity
  4. Inspect logs for unmasked sensitive data
    Open log files and search for visible authentication tokens, credentials, session identifiers, or API keys - look for patterns like 'Bearer', 'token=', 'password=', or long alphanumeric strings
    Affected if Any authentication tokens, credentials, session IDs, or API keys appear in plain text within log entries

A system is affected if Netskope client version 91 or lower is installed AND log files contain unmasked authentication tokens, credentials, or session identifiers that could be harvested by a local attacker.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 91
Interim mitigation

Implement sensitive data masking/scrubbing for all log output in NSClient, ensuring tokens, credentials, and session identifiers are redacted before logging. Additionally, restrict log file permissions to minimize unauthorized local access.

Fix this in Netskope Scoped from the published advisory
  • Consultation4.0 h
  • Implementation12.0 h
  • Testing6.0 h
  • Review / QA3.0 h
25.0 hours of engineering $4,400
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $7,040.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2021-44862 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-44862 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data