Ip Phone 6871 FirmwareOperating system · Cisco

CVE-2022-20774

HIGH · 8.1 CVSS v3.1 Published 2022-04-06
Fix available
A fix is available. Upgrade to 11.3.5 or later.
See remediation →
88/100
Remediation priority · High
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A vulnerability in the web-based management interface of Cisco IP Phone 6800, 7800, and 8800 Series with Multiplatform Firmware could allow an unauthenticated, remote attacker to conduct a cross-site request forgery (CSRF) attack against a user of the web-based interface of an affected system. This vulnerability is due to insufficient CSRF protections for the web-based management interface of an affected device. An attacker could exploit this vulnerability by persuading an authenticated user of the interface to follow a crafted link. A successful exploit could allow the attacker to perform configuration changes on the affected device, resulting in a denial of service (DoS) condition.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

CSRF vulnerability in Cisco IP Phone 6800, 7800, and 8800 Series web-based management interface allows unauthenticated remote attackers to trick authenticated users into clicking crafted links that perform unauthorized configuration changes, resulting in denial of service.

MitigationApply Cisco's firmware patch when released; until then, warn users not to click untrusted links while logged into the phone management interface.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Ip Phone 6871 FirmwareOperating system
Affected:< 11.3.5
Ip Phone 6861 FirmwareOperating system
Affected:< 11.3.5
Ip Phone 6851 FirmwareOperating system
Affected:< 11.3.5
Ip Phone 6841 FirmwareOperating system
Affected:< 11.3.5
Ip Phone 6825 FirmwareOperating system
Affected:< 11.3.5
Ip Phone 7861 FirmwareOperating system
Affected:< 11.3.5
Ip Phone 7841 FirmwareOperating system
Affected:< 11.3.5
Ip Phone 7832 FirmwareOperating system
Affected:< 11.3.5

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the phone model
    Access the web-based management interface at the phone's IP address and locate the model number, or check the physical device label
    Affected if Model is one of the affected series: 6825, 6841, 6851, 6861, 6871, 7832, 7841, or 7861
  2. Check the installed firmware version
    Log into the phone's web interface and navigate to the firmware or system information page to view the current firmware version
    Affected if Firmware version is less than 11.3.5 (for example, 11.3.4, 11.2.x, etc.)
  3. Verify if web-based management is enabled
    Access the phone's web interface using its IP address from a browser; if a login page loads, the web interface is enabled
    Affected if The web-based management interface is accessible and a login page is served

If the phone model is in the affected list, the firmware version is below 11.3.5, AND the web-based management interface is enabled, the environment is vulnerable to this CSRF flaw.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 11.3.5 or later
Fixed in 11.3.5
Interim mitigation

Apply Cisco's firmware patch when released; until then, warn users not to click untrusted links while logged into the phone management interface.

Recommended fix High confidence

Firmware version 11.3.5 or later for Cisco IP Phone 6800, 7800, and 8800 Series with Multiplatform Firmware

  1. 1. Access the web-based management interface of the affected Cisco IP Phone (6800, 7800, or 8800 Series with Multiplatform Firmware)
  2. 2. Navigate to the Administration > Firmware Upgrade or similar firmware management section
  3. 3. Download the firmware version 11.3.5 or later from the Cisco Software Download Center (tools.cisco.com)
  4. 4. Upload the firmware file to the device through the web interface
  5. 5. Confirm the upgrade completes successfully
  6. 6. Verify the device is running firmware version 11.3.5 or later by checking the device status page
  7. 7. After upgrade, clear browser session cookies and re-authenticate to ensure no stale CSRF tokens remain
Caveat Review Cisco release notes for 11.3.5 for any known compatibility issues or configuration changes required after upgrade

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Ip Phone 6871 Firmware Scoped from the published advisory
  • Consultation4.0 h
  • Implementation12.0 h
  • Testing6.0 h
  • Review / QA3.0 h
25.0 hours of engineering $4,400
Get the upgrade done

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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2022-20774 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2022-20774 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data