Axeda AgentApplication · Ptc

CVE-2022-25249

HIGH · 7.5 CVSS v3.1 Published 2022-03-16
Fix available
A fix is available. Upgrade to 6.9.1 / 6.9.215 or later.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
When connecting to a certain port Axeda agent (All versions) and Axeda Desktop Server for Windows (All versions) (disregarding Axeda agent v6.9.2 and v6.9.3) is vulnerable to directory traversal, which could allow a remote unauthenticated attacker to obtain file system read access via web server..

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Axeda agent and Axeda Desktop Server for Windows contain a directory traversal vulnerability in their web server component. A remote unauthenticated attacker can exploit this by using '../' sequences in HTTP requests to traverse the file system and read sensitive files anywhere on the host where the process has read permissions.

MitigationApply vendor patches if available; otherwise implement input validation/restricted path access on the web server, restrict network access to the affected service, or disable the web server component if not required.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Axeda AgentApplication
Affected:< 6.9.1
Axeda Desktop ServerApplication
Affected:< 6.9.215

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Locate Axeda installation on the system
    Search for Axeda installation directories in common locations such as 'C:\Program Files\PTC\Axeda' or 'C:\Program Files (x86)\PTC\Axeda'. Also check for service entries named 'Axeda Agent' or 'Axeda Desktop Server' in Windows Services (services.msc).
    Affected if Axeda Agent or Axeda Desktop Server is installed on the Windows host
  2. Determine the installed version
    Check the version of the installed Axeda software. Look for version information in the executable properties (right-click the main .exe file and view Properties > Details), in the Windows Registry under HKLM\SOFTWARE\PTC\Axeda or HKLM\SOFTWARE\Wow6432Node\PTC\Axeda, or in an 'about' or 'version' file within the installation directory.
    Affected if The installed version is below 6.9.1 for Axeda Agent or below 6.9.215 for Axeda Desktop Server
  3. Verify the web server component is running
    Check if the Axeda web server service is active. In Windows, run 'services.msc' and look for a service related to Axeda (such as 'Axeda Agent' or 'Axeda Desktop Server') with status 'Running'. Alternatively, use command 'netstat -an | findstr LISTENING' to check for ports typically used by Axeda (commonly port 80, 443, or 3147).
    Affected if The Axeda web server component is enabled and actively listening for HTTP connections
  4. Confirm the vulnerability is exploitable
    The vulnerability is present if the web server is running and the version is in the affected range. The directory traversal can be tested by sending an HTTP GET request with '../' sequences to the web server (for example: GET /../../windows/win.ini HTTP/1.1). A response containing file contents indicates the vulnerability exists.
    Affected if The web server responds with file contents when using '../' traversal sequences in HTTP requests

A user is affected if they have Ptc Axeda Agent version below 6.9.1 or Ptc Axeda Desktop Server version below 6.9.215 running with the web server component enabled.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 6.9.1 / 6.9.215 or later
Fixed in 6.9.16.9.215
Interim mitigation

Apply vendor patches if available; otherwise implement input validation/restricted path access on the web server, restrict network access to the affected service, or disable the web server component if not required.

Recommended fix High confidence

Axeda Agent: 6.9.1 or later | Axeda Desktop Server: 6.9.215 or later

  1. 1. Identify the currently installed Axeda Agent version by checking the installation or consulting inventory systems
  2. 2. Identify the currently installed Axeda Desktop Server version by checking the installation or consulting inventory systems
  3. 3. For Axeda Agent: Upgrade to version 6.9.1 or later (note: versions 6.9.2 and 6.9.3 also address this vulnerability)
  4. 4. For Axeda Desktop Server: Upgrade to version 6.9.215 or later
  5. 5. Obtain the updated installer from PTC's official support portal at www.ptc.com
  6. 6. Test the upgrade in a non-production environment before deploying to production
  7. 7. After upgrade, verify the web server functionality and confirm the vulnerability is remediated
  8. 8. Schedule the upgrade during a planned maintenance window following organizational change management procedures
Caveat Review PTC release notes for any compatibility changes or deprecated features before upgrading

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Axeda Agent Scoped from the published advisory
  • Consultation8.0 h
  • Implementation12.0 h
  • Testing8.0 h
  • Review / QA4.0 h
32.0 hours of engineering $5,680
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2022-25249 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data