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RoomsApplication · Zoom

CVE-2022-28752

HIGH · 7.8 CVSS v3.1 Published 2022-08-17
Fix available
A fix is available. Upgrade to 5.11.0 or later.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Zoom Rooms for Conference Rooms for Windows versions before 5.11.0 are susceptible to a Local Privilege Escalation vulnerability. A local low-privileged malicious user could exploit this vulnerability to escalate their privileges to the SYSTEM user.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

This is a local privilege escalation vulnerability in Zoom Rooms for Conference Rooms for Windows. A low-privileged user can exploit it to gain SYSTEM-level access, likely through improper privilege validation or insecure file handling in the application.

MitigationUpgrade Zoom Rooms for Conference Rooms for Windows to version 5.11.0 or later to remediate this vulnerability.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
RoomsApplication
Affected:< 5.11.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check if Zoom Rooms is installed
    Open Windows Control Panel > Programs and Features, or run 'Get-ItemProperty HKLM:\Software\Microsoft\Windows\CurrentVersion\Uninstall\* | Where-Object {$_.DisplayName -like "*Zoom Rooms*"}' in PowerShell to find Zoom Rooms installation entry
    Affected if Zoom Rooms for Conference Rooms for Windows is not found in installed programs
  2. Determine installed Zoom Rooms version
    In Programs and Features, locate Zoom Rooms and note the Version column, or right-click the Zoom Rooms application in the Start menu and select Properties to view the version
    Affected if The version shown is lower than 5.11.0 (for example, 5.10.15, 5.10.5, etc.)
  3. Verify Zoom Rooms service privilege level
    Open Services (services.msc), locate the Zoom Rooms service, right-click and select Properties, then check the 'Log on as' field to see if it runs as Local System or another elevated account
    Affected if The service runs as Local System account (SYSTEM) and the installed version is below 5.11.0
  4. Check for low-privileged user access to Zoom Rooms directories
    Navigate to the Zoom Rooms installation directory (typically C:\Program Files\Zoom Rooms or C:\Program Files (x86)\Zoom Rooms), right-click the folder, select Properties > Security to view user permissions
    Affected if Low-privileged users have Write or Modify permissions to the Zoom Rooms installation folder or its subdirectories

A system is affected if Zoom Rooms for Conference Rooms for Windows is installed with a version lower than 5.11.0 and the service runs with elevated privileges while allowing low-privileged users write access to application directories.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 5.11.0 or later
Fixed in 5.11.0
Interim mitigation

Upgrade Zoom Rooms for Conference Rooms for Windows to version 5.11.0 or later to remediate this vulnerability.

Recommended fix High confidence

Zoom Rooms for Windows version 5.11.0 or later

  1. 1. Verify current Zoom Rooms version by opening the Zoom Rooms application and navigating to Settings > Account Settings, or checking Add/Remove Programs in Windows Control Panel
  2. 2. Navigate to the official Zoom Rooms download page at https://explore.zoom.us/en/products/rooms/ or the Zoom Rooms client download portal
  3. 3. Download the Zoom Rooms for Windows installer version 5.11.0 or later
  4. 4. Run the installer with administrative privileges on the Zoom Rooms machine
  5. 5. Follow the on-screen prompts to complete the installation
  6. 6. Restart the Zoom Rooms service or the computer as prompted
  7. 7. Verify the upgrade was successful by checking the version number in Settings > Account Settings matches 5.11.0 or later

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Rooms Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing2.0 h
  • Review / QA1.0 h
7.0 hours of engineering $1,240
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,984.

Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2022-28752 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data