Supportassist For Business PcsApplication · Dell

CVE-2022-29095

CRITICAL · 9.6 CVSS v3.1 Published 2022-06-10
Fix available
A fix is available. Upgrade to after 3.10.4 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Dell SupportAssist Client Consumer versions (3.10.4 and prior) and Dell SupportAssist Client Commercial versions (3.1.1 and prior) contain a cross-site scripting vulnerability. A remote unauthenticated malicious user could potentially exploit this vulnerability under specific conditions leading to execution of malicious code on a vulnerable system.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Dell SupportAssist Client (both Consumer versions 3.10.4 and prior, and Commercial versions 3.1.1 and prior) contains a stored or reflected cross-site scripting vulnerability in its web interface component. A remote unauthenticated attacker can inject malicious JavaScript code that executes in the context of the victim's browser when they interact with the vulnerable SupportAssist interface.

MitigationUpgrade Dell SupportAssist Client to a patched version beyond 3.10.4 (Consumer) or 3.1.1 (Commercial). If immediate patching is not possible, restrict network access to the SupportAssist service and disable the vulnerable web component until the update can be applied.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Supportassist For Business PcsApplication
Affected:<= 3.1.1
Supportassist For Home PcsApplication
Affected:<= 3.10.4

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Changed
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify Dell SupportAssist is installed
    Check for SupportAssist installation directory, typically at C:\Program Files\Dell\SupportAssist or C:\Program Files (x86)\Dell\SupportAssist, or look for the SupportAssist entry in Programs and Features (Add/Remove Programs).
    Affected if SupportAssist Client is not installed on the system.
  2. Determine installed version
    Open Windows Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Dell\SupportAssist\Version (or check the About section in the SupportAssist application UI) and note the version number.
    Affected if Version is 3.10.4 or lower for Consumer editions, or 3.1.1 or lower for Commercial editions.
  3. Check if web interface component is enabled
    Open Windows Services console (services.msc) and look for 'SupportAssist' or 'Dell SupportAssist Service' service status. Also check if port 8884 or 8888 (common SupportAssist web ports) are listening via 'netstat -an | findstr 8884' or similar.
    Affected if The SupportAssist web service is running and accessible (listening on configured ports).
  4. Inspect web interface for suspicious entries
    Review SupportAssist logs in %ProgramData%\Dell\SupportAssist\Logs for any unusual script tags, JavaScript statements, or unexpected URL parameters in HTTP requests.
    Affected if Log entries contain encoded script tags or unusual JavaScript patterns in user-supplied fields.
  5. Verify web interface is network accessible
    From another machine on the same network, attempt to access http://TARGET_IP:8884 or the configured port to confirm the web interface responds.
    Affected if The SupportAssist web interface is reachable from network hosts (indicating broader attack surface).

A system is affected if Dell SupportAssist Consumer version 3.10.4 or earlier, or Commercial version 3.1.1 or earlier is installed with the web interface component enabled and accessible.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 3.10.4
Interim mitigation

Upgrade Dell SupportAssist Client to a patched version beyond 3.10.4 (Consumer) or 3.1.1 (Commercial). If immediate patching is not possible, restrict network access to the SupportAssist service and disable the vulnerable web component until the update can be applied.

Fix this in Supportassist For Business Pcs Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA4.0 h
22.0 hours of engineering $3,860
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $6,176.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2022-29095 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2022-29095 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data