Supportassist For Home PcsApplication · Dell

CVE-2022-34392

MEDIUM · 5.5 CVSS v3.1 Published 2023-02-11
Fix available
A fix is available. Upgrade to after 3.11.4 or later.
See remediation →
57/100
Remediation priority · Elevated
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
SupportAssist for Home PCs (versions 3.11.4 and prior) contain an insufficient session expiration Vulnerability. An authenticated non-admin user can be able to obtain the refresh token and that leads to reuse the access token and fetch sensitive information.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Dell SupportAssist for Home PCs (versions 3.11.4 and prior) fails to properly expire sessions. An authenticated non-admin user can obtain the refresh token and reuse it to generate new access tokens, bypassing session expiration and gaining continued unauthorized access to sensitive information.

MitigationImplement proper token expiration by invalidating refresh tokens after single use or after a defined time-to-live, and enforce session timeout to prevent token reuse.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Supportassist For Home PcsApplication
Affected:<= 3.11.4

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Dell SupportAssist for Home PCs version
    Open Windows Settings > Apps > Apps & Features, locate 'Dell SupportAssist' and note the version number displayed, or run 'Get-Package -Name "*SupportAssist*" | Select-Object Name,Version' in PowerShell
    Affected if The displayed version is 3.11.4 or any version lower than 3.11.4
  2. Check SupportAssist version via Registry
    Run 'Get-ItemProperty HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\* | Where-Object {$_.DisplayName -like "*SupportAssist*"} | Select-Object DisplayName,DisplayVersion' in PowerShell
    Affected if The DisplayVersion value is 3.11.4 or lower
  3. Verify token expiration behavior
    Monitor network traffic or application logs during a session timeout scenario - attempt to use a refresh token after the declared session timeout period to see if it still grants access
    Affected if The refresh token remains valid and generates a new access token after the expected session expiration time has passed

You are affected if Dell SupportAssist for Home PCs is installed at version 3.11.4 or prior, and refresh tokens continue to work beyond their intended expiration window.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 3.11.4
Interim mitigation

Implement proper token expiration by invalidating refresh tokens after single use or after a defined time-to-live, and enforce session timeout to prevent token reuse.

Recommended fix Moderate confidence

SupportAssist for Home PCs version > 3.11.4 (contact Dell for exact fixed version)

  1. Contact Dell Support or visit Dell's official SupportAssist download page to obtain the latest version of SupportAssist for Home PCs
  2. Ensure you back up any critical data before updating the software
  3. Download and install the version newer than 3.11.4 from Dell's official website
  4. After upgrade, verify that session tokens properly expire and cannot be reused

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Supportassist For Home Pcs Scoped from the published advisory
  • Consultation3.0 h
  • Implementation6.0 h
  • Testing3.0 h
  • Review / QA2.0 h
14.0 hours of engineering $2,490
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,984.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2022-34392 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2022-34392 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data