Track It\!Application · Bmc

CVE-2022-35864

MEDIUM · 6.5 CVSS v3.1 Published 2022-08-03
Patch available
A vendor patch is available. No clean upgrade release — apply the published patch.
See remediation →
71/100
Remediation priority · Elevated
Remotely reachable Zero-click Patch available

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
This vulnerability allows remote attackers to disclose sensitive information on affected installations of BMC Track-It! 20.21.02.109. Authentication is required to exploit this vulnerability. The specific flaw exists within the GetPopupSubQueryDetails endpoint. The issue results from the lack of proper validation of a user-supplied string before using it to construct SQL queries. An attacker can leverage this vulnerability to disclose stored credentials, leading to further compromise. Was ZDI-CAN-16690.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis
How this class of weakness works · CWE-89

User input is woven into a database query, letting an attacker rewrite the query's logic. From there they can read, alter, or destroy data — frequently the entire database. The reliable fix is parameterised queries (prepared statements), so input is always treated as data and never as SQL.

General guidance for the sql injection class — the official description and references above are authoritative for this specific CVE. Want a bespoke review and a reviewed fix? Ask our team →

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Track It\!Application
Affected:= 20.19.03= 20.20.01= 20.20.02= 20.20.03= 20.21.01= 20.21.02

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Patch available Apply the vendor patch
Vendor patch community.bmc.com →
Recommended fix Moderate confidence

BMC Track-It! version 20.21.02 or later as specified in the vendor patch advisory

  1. 1. Review the BMC Track-It! security advisory at https://community.bmc.com/s/article/Security-vulnerabilities-patched-in-Track-It-Version-2 to identify the specific fixed version.
  2. 2. Upgrade BMC Track-It! to the patched version (20.21.02 or later) as specified in the vendor security bulletin.
  3. 3. After upgrading, verify the GetPopupSubQueryDetails endpoint now properly validates and sanitizes user-supplied input before constructing SQL queries.
  4. 4. Confirm the authentication requirements are still properly enforced for the affected endpoint.
  5. 5. Test that the SQL injection vulnerability is no longer exploitable by attempting parameterized queries with malicious input.
Caveat Review BMC release notes for the target version to check for any breaking changes or configuration requirements before upgrading

Generated from the published advisory — verify against the referenced sources before acting.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2022-35864 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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