Robohelp ServerApplication · Adobe

CVE-2023-22268

MEDIUM · 6.5 CVSS v3.1 Published 2023-11-17
Fix available
A fix is available. Upgrade to after 11.4 or later.
See remediation →
71/100
Remediation priority · Elevated
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Adobe RoboHelp Server versions 11.4 and earlier are affected by an Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability that could lead to information disclosure by an low-privileged authenticated attacker. Exploitation of this issue does not require user interaction.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

SQL injection vulnerability in Adobe RoboHelp Server versions 11.4 and earlier allows low-privileged authenticated attackers to inject malicious SQL commands, potentially exposing sensitive information from the database. No user interaction is required for exploitation.

MitigationApply the vendor-supplied patch or upgrade to a patched version of Adobe RoboHelp Server beyond 11.4. After patching, verify the fix through manual testing and code review to confirm SQL injection vectors are properly neutralized.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Robohelp ServerApplication
Affected:<= 11.4

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed Adobe RoboHelp Server version
    Locate the installation directory and check the version information file, or use the application's built-in About/Version check feature accessible through the server admin interface
    Affected if The installed version is 11.4 or any earlier version (<= 11.4)
  2. Confirm the server is running and network-accessible
    Verify the Adobe RoboHelp Server service is active and the web interface is reachable via browser or curl to the server's URL
    Affected if The server is accessible over the network, making the SQL injection vector reachable
  3. Verify low-privileged user accounts exist
    Check the user management section of the RoboHelp Server admin panel to enumerate accounts with standard or read-only access roles
    Affected if Any authenticated user account with low privileges (non-admin) exists in the system, as these can exploit the vulnerability
  4. Inspect database query logs for suspicious activity
    Review the application logs or database audit logs for unusual SQL syntax, UNION statements, or unexpected queries originating from the RoboHelp Server application
    Affected if Unexpected or malicious SQL queries appear in logs, indicating potential exploitation attempts

Your environment is affected if Adobe RoboHelp Server version 11.4 or earlier is installed and the server is accessible to authenticated users, regardless of privilege level.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 11.4
Interim mitigation

Apply the vendor-supplied patch or upgrade to a patched version of Adobe RoboHelp Server beyond 11.4. After patching, verify the fix through manual testing and code review to confirm SQL injection vectors are properly neutralized.

Fix this in Robohelp Server Scoped from the published advisory
  • Consultation2.0 h
  • Implementation3.0 h
  • Testing4.0 h
  • Review / QA2.0 h
11.0 hours of engineering $1,900
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,040.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2023-22268 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-22268 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data