Arcsight LoggerApplication · Microfocus

CVE-2023-24470

CRITICAL · 9.1 CVSS v3.1 Published 2023-06-13
Fix available
A fix is available. Upgrade to 7.3.0 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Potential XML External Entity Injection in ArcSight Logger versions prior to 7.3.0.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

This is an XML External Entity (XXE) injection vulnerability in ArcSight Logger, a security logging and compliance product. The vulnerability allows attackers to inject malicious XML that can reference external entities, potentially leading to disclosure of local files, Server-Side Request Forgery (SSRF), or denial of service. The flaw exists in versions prior to 7.3.0 due to insecure XML parser configuration.

MitigationUpgrade ArcSight Logger to version 7.3.0 or later, which contains the fix for this vulnerability. If immediate upgrade is not feasible, consider disabling external entity processing in XML parsers and implementing input validation for XML-based inputs.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Arcsight LoggerApplication
Affected:< 7.3.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm ArcSight Logger installation
    Locate the ArcSight Logger installation directory. Common paths include /opt/arcsight/logger on Linux or C:\Program Files\ArcSight\Logger on Windows. Check for the logger product files or running processes named 'arcsight' or 'logger'.
    Affected if ArcSight Logger is present on the system and the version is below 7.3.0
  2. Determine installed version
    Run the version command from the installation bin directory, such as 'arcsight logger version' or check the web interface About page. Alternatively, locate a version.info or version.txt file in the installation directory.
    Affected if The installed version is any release prior to 7.3.0 (for example 7.0.x, 7.1.x, 7.2.x)
  3. Identify XML input sources
    Review the logger configuration for connectors, parsers, or integration points that accept XML-based inputs. Check for syslog connectors, CEF format parsers, or custom XML event sources configured within the Logger.
    Affected if XML-based inputs are being processed by the Logger and the version is below 7.3.0
  4. Check XML parser settings
    Examine XML parser configuration files within the Logger installation for settings related to external entity processing, DOCTYPE handling, or XXE protection. Look in configuration directories for XML parser or transformer settings.
    Affected if External entity processing is enabled or not explicitly disabled in the XML parser configuration, and the Logger version is below 7.3.0

The environment is affected if Micro Focus ArcSight Logger is installed with any version below 7.3.0 and processes XML-based inputs with external entity processing allowed in the parser configuration.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 7.3.0 or later
Fixed in 7.3.0
Interim mitigation

Upgrade ArcSight Logger to version 7.3.0 or later, which contains the fix for this vulnerability. If immediate upgrade is not feasible, consider disabling external entity processing in XML parsers and implementing input validation for XML-based inputs.

Recommended fix High confidence

7.3.0

  1. Back up all ArcSight Logger configurations, data, and certificates before starting the upgrade
  2. Download the ArcSight Logger 7.3.0 upgrade package from the Micro Focus support portal
  3. Review the official Micro Focus upgrade documentation for upgrading from your current version
  4. Execute the upgrade following the standard upgrade procedure (typically using the installer or OVA/OVF for your deployment type)
  5. After upgrade completes, verify the version shows 7.3.0 in the product UI or via CLI command
  6. Confirm XML parsing functionality is working correctly post-upgrade
Caveat Review Micro Focus release notes for 7.3.0 to confirm no features you depend on were deprecated

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Arcsight Logger Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
11.0 hours of engineering $1,930
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,088.

Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-24470 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data