Alienware Command CenterApplication · Dell

CVE-2023-24569

HIGH · 7.8 CVSS v3.1 Published 2023-02-10
Fix available
A fix is available. Upgrade to after 5.5.37.0 or later.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Dell Alienware Command Center versions 5.5.37.0 and prior contain an Improper Input validation vulnerability. A local authenticated malicious user could potentially send malicious input to a named pipe in order to elevate privileges on the system.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Dell Alienware Command Center versions 5.5.37.0 and prior contain an improper input validation vulnerability in named pipe communication. A local authenticated user can send malicious input to a named pipe used by the application to achieve privilege escalation, likely by bypassing existing privilege checks through crafted input.

MitigationApply vendor-supplied patch when available; until then, limit local user permissions and monitor for suspicious processes interacting with AWCC named pipes.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Alienware Command CenterApplication
Affected:<= 5.5.37.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify Alienware Command Center installation
    Check for Alienware Command Center in the system: Look in 'C:\Program Files\Dell\Alienware Command Center' or 'C:\Program Files (x86)\Dell\Alienware Command Center'. Alternatively, open Programs and Features in Control Panel and look for 'Alienware Command Center' in the installed programs list.
    Affected if Alienware Command Center is found on the system
  2. Determine installed AWCC version
    If installed, identify the version number. In Programs and Features, the version is typically shown next to the product name. The vulnerable version is 5.5.37.0 and prior. Compare your installed version to this threshold.
    Affected if The installed version is 5.5.37.0 or lower
  3. Check if AWCC services are running
    Open Services (services.msc) and look for Dell or Alienware related services, particularly any service associated with Alienware Command Center. Check if the service status is 'Running'. Common service names may include 'AWCC' or 'Alienware Command Center' in the display name.
    Affected if Any Alienware Command Center service is currently running - the named pipe vulnerability only applies when the application services are active
  4. Inspect AWCC named pipes
    Use a tool like 'pipelist' from Sysinternals or run 'Get-ChildItem \\.\pipe\' in PowerShell to list named pipes. Look for pipes with 'AWCC', 'Alienware', or 'Dell' in the name. Document any pipes found.
    Affected if Any named pipes associated with Alienware Command Center are present on the system

The system is affected by CVE-2023-24569 if Alienware Command Center version 5.5.37.0 or lower is installed AND the application services are running, exposing the vulnerable named pipe interface.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 5.5.37.0
Interim mitigation

Apply vendor-supplied patch when available; until then, limit local user permissions and monitor for suspicious processes interacting with AWCC named pipes.

Fix this in Alienware Command Center Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA4.0 h
22.0 hours of engineering $3,860
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-24569 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data