3cxApplication

CVE-2023-27362

HIGH · 7.8 CVSS v3.1 Published 2024-05-03
Fix available
A fix is available. Upgrade to 18.0.8.917 or later.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
3CX Uncontrolled Search Path Local Privilege Escalation Vulnerability. This vulnerability allows local attackers to escalate privileges on affected installations of 3CX. An attacker must first obtain the ability to execute low-privileged code on the target system in order to exploit this vulnerability. The specific flaw exists within the configuration of OpenSSL. The product loads an OpenSSL configuration file from an unsecured location. An attacker can leverage this vulnerability to escalate privileges and execute arbitrary code in the context of SYSTEM. Was ZDI-CAN-20026.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

3CX loads an OpenSSL configuration file from an unsecured location that low-privileged users can write to. An attacker with low-privileged code execution can place a malicious openssl.cnf in this location, which 3CX will load when invoking OpenSSL, allowing execution of arbitrary code in SYSTEM context.

MitigationRestrict write permissions on directories in OpenSSL's search path to prevent low-privileged users from placing malicious config files; ensure 3CX loads OpenSSL configuration only from secure, admin-controlled locations.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
3cxApplication
Affected:>= 18.0.0.451, < 18.0.8.917

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check 3CX version
    Open the 3CX Management Console or check the installation directory for version information. The version is typically displayed in the console or in the file properties of the 3CX executable.
    Affected if The installed version is 3CX version 18.0.0.451 or higher, but lower than 18.0.8.917
  2. Identify OpenSSL configuration file locations used by 3CX
    Review the environment variables and configuration paths that 3CX uses when invoking OpenSSL. Check the OPENSSL_CONF environment variable and examine the directories in OpenSSL's default search path within the 3CX installation directory.
    Affected if 3CX is configured to load openssl.cnf from a directory that low-privileged users can write to
  3. Verify file system permissions on OpenSSL config directories
    Use Windows file system permissions tools (such as icacls) to check write access to the directories where 3CX loads openssl.cnf from. Verify which user groups have write permissions to those directories.
    Affected if Low-privileged users or the group that the 3CX low-privileged process runs under has write access to the directory containing openssl.cnf
  4. Inspect for unexpected openssl.cnf files
    Examine the OpenSSL configuration directories within the 3CX installation for the presence of openssl.cnf files. Check if any such files exist in writable locations.
    Affected if An openssl.cnf file exists in a writable directory within the OpenSSL search path used by 3CX

A user is affected if 3CX version 18.0.0.451 through 18.0.8.916 is installed and OpenSSL configuration files are loaded from a directory with weak permissions allowing low-privileged users to modify configuration files.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 18.0.8.917 or later
Fixed in 18.0.8.917
Interim mitigation

Restrict write permissions on directories in OpenSSL's search path to prevent low-privileged users from placing malicious config files; ensure 3CX loads OpenSSL configuration only from secure, admin-controlled locations.

Recommended fix Moderate confidence

3CX Desktop App version 18.0.8.917 or later

  1. 1. Verify current 3CX Desktop App version by navigating to Help > About in the application
  2. 2. Download the updated 3CX Desktop App version 18.0.8.917 or later from the official 3CX website (www.3cx.com)
  3. 3. Close the 3CX Desktop App if currently running
  4. 4. Uninstall the current 3CX Desktop App through Windows Control Panel > Programs and Features
  5. 5. Install the downloaded version 18.0.8.917 or later
  6. 6. Restart the 3CX Desktop App and verify successful launch
  7. 7. Confirm the OpenSSL configuration is now loaded from a secure location
Caveat Standard upgrade; ensure backup of configuration if needed for rollback purposes

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in 3cx Scoped from the published advisory
  • Consultation4.0 h
  • Implementation6.0 h
  • Testing4.0 h
  • Review / QA2.0 h
16.0 hours of engineering $2,840
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Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-27362 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data