Diagnostics AgentApplication · Sap

CVE-2023-27497

CRITICAL · 9.8 CVSS v3.1 Published 2023-04-11
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Due to missing authentication and input sanitization of code the EventLogServiceCollector of SAP Diagnostics Agent - version 720, allows an attacker to execute malicious scripts on all connected Diagnostics Agents running on Windows. On successful exploitation, the attacker can completely compromise confidentiality, integrity and availability of the system.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

The EventLogServiceCollector in SAP Diagnostics Agent version 720 lacks authentication and input sanitization, allowing unauthenticated attackers to inject and execute malicious scripts on all connected Windows-based Diagnostics Agents. This command injection vulnerability enables full system compromise.

MitigationApply the SAP security patch for CVE-2023-27497 to all affected Diagnostics Agents running version 720. Verify that authentication is now enforced and input validation prevents script injection.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Diagnostics AgentApplication
Affected:= 720

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify if SAP Diagnostics Agent is installed
    Check for SAP Diagnostics Agent installation by looking for its installation directory (typically under C:\Program Files\SAP\ or C:\SAP\), or check Windows Services for 'SAP Diagnostics Agent' service
    Affected if SAP Diagnostics Agent is present on the system
  2. Verify the installed version is 720
    Check the Diagnostics Agent version - this can typically be found in the agent's about or version information, often accessible via the SAP LM or in the installation directory's version file
    Affected if Installed version is exactly 720
  3. Identify if EventLogServiceCollector component is running
    Check if the EventLogServiceCollector is active - this may be visible in the Diagnostics Agent's component list, running processes, or exposed ports used by the agent for log collection
    Affected if EventLogServiceCollector component is running or exposed
  4. Verify if the vulnerability is present
    Attempt to access the EventLogServiceCollector endpoint without credentials - if authentication is not enforced and the service accepts unauthenticated requests, the system is vulnerable
    Affected if EventLogServiceCollector accepts unauthenticated requests without requiring authentication credentials

The system is affected if SAP Diagnostics Agent version 720 is installed AND the EventLogServiceCollector component is running without requiring authentication

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply the SAP security patch for CVE-2023-27497 to all affected Diagnostics Agents running version 720. Verify that authentication is now enforced and input validation prevents script injection.

Fix this in Diagnostics Agent Scoped from the published advisory
  • Consultation6.0 h
  • Implementation12.0 h
  • Testing6.0 h
  • Review / QA4.0 h
28.0 hours of engineering $4,980
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-27497 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data