RoomsApplication · Zoom

CVE-2023-28597

HIGH · 7.5 CVSS v3.1 Published 2023-03-27
Fix available
A fix is available. Upgrade to 5.13.5 / 5.13.10 or later.
See remediation →
80/100
Remediation priority · High
No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Zoom clients prior to 5.13.5 contain an improper trust boundary implementation vulnerability. If a victim saves a local recording to an SMB location and later opens it using a link from Zoom’s web portal, an attacker positioned on an adjacent network to the victim client could set up a malicious SMB server to respond to client requests, causing the client to execute attacker controlled executables. This could result in an attacker gaining access to a user's device and data, and remote code execution.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Zoom clients before 5.13.5 have an improper trust boundary when handling SMB-redirected recording files. When a user saves a local recording to an SMB share and opens it via a link from Zoom's web portal, the client will execute any executable returned by the SMB server without sufficient validation. An attacker on the adjacent network can set up a malicious SMB server to intercept these requests and deliver attacker-controlled executables, achieving RCE.

MitigationUpgrade Zoom client to version 5.13.5 or later. Avoid saving recordings to SMB shares, or ensure SMB servers are trusted and network segmentation prevents malicious SMB servers from intercepting traffic.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
RoomsApplication
Affected:< 5.13.5
ZoomApplication
Affected:< 5.13.5
Virtual Desktop InfrastructureApplication
Affected:< 5.13.10

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Adjacent
Complexity
High
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:A/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check installed Zoom client version
    Open Zoom client, click your profile picture or initials in the top right, then click 'Check for Updates' or view the version number typically shown in the client under 'About Zoom' or 'Settings > About'. Compare the version number to the affected ranges: Zoom Rooms < 5.13.5, Zoom client < 5.13.5, Zoom VDI < 5.13.10.
    Affected if The installed version is less than 5.13.5 (or less than 5.13.10 for VDI deployments).
  2. Check recording storage configuration
    In the Zoom client, go to Settings > Recording and examine the 'Save recordings to' path. Look for whether the path points to an SMB network share (typically formatted as \\servername\sharename or a network drive letter mapping to an SMB location).
    Affected if The recording save location is configured to point to an SMB network share.
  3. Verify recording access method
    Determine whether users access recordings through links in the Zoom web portal (web.zoom.us) rather than directly from the local file system. Check if recordings are shared via web portal links that trigger the Zoom client to open the file.
    Affected if Recordings stored on SMB shares are accessed via links from Zoom's web portal, triggering the client to fetch files from the SMB server.

You are affected if your Zoom version is below 5.13.5 AND you save recordings to an SMB share AND you access those recordings through web portal links, as this combination allows a malicious SMB server to deliver and execute arbitrary code.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 5.13.5 / 5.13.10 or later
Fixed in 5.13.55.13.10
Interim mitigation

Upgrade Zoom client to version 5.13.5 or later. Avoid saving recordings to SMB shares, or ensure SMB servers are trusted and network segmentation prevents malicious SMB servers from intercepting traffic.

Recommended fix High confidence

5.13.5 for Rooms and Zoom client; 5.13.10 for VDI

  1. 1. Identify which Zoom product is affected (Rooms, Zoom client, or Virtual Desktop Infrastructure)
  2. 2. For Zoom Rooms or Zoom client: Upgrade to version 5.13.5 or later
  3. 3. For Virtual Desktop Infrastructure (VDI): Upgrade to version 5.13.10 or later
  4. 4. Verify the upgrade was successful by checking the version number in the client (typically found in Help > About Zoom)

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Rooms Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
18.0 hours of engineering $3,200
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $5,120.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-28597 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data