Secure Internet And Saas AccessApplication · Zscaler

CVE-2023-28807

HIGH · 7.5 CVSS v3.1 Published 2024-01-31
Fix available
A fix is available. Upgrade to 6.2r.290 or later.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
In Zscaler Internet Access (ZIA) a mismatch between Connect Host and Client Hello's Server Name Indication (SNI) enables attackers to evade network security controls by hiding their communications within legitimate traffic.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

In Zscaler Internet Access, the Connect Host header is not validated against the Server Name Indication (SNI) in the TLS Client Hello. This mismatch allows attackers to send malicious traffic disguised as legitimate connections, bypassing ZIA security controls by presenting a valid SNI while the Connect Host points to a different destination.

MitigationConfigure ZIA to enforce strict hostname validation between the Connect Host header and TLS SNI, or enable SNI inspection policies to ensure traffic destination matches the declared SNI.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Secure Internet And Saas AccessApplication
Affected:< 6.2r.290

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check your ZIA version
    Locate the Zscaler Internet Access version information in your admin console or system documentation. This is typically found under About, System Status, or Version Info sections in the ZIA portal.
    Affected if The installed version is lower than 6.2r.290 (e.g., 6.1r200, 6.0r150, etc.)
  2. Verify Connect Host to SNI validation policy
    In your ZIA admin portal, navigate to the policy configuration section. Look for settings related to hostname validation, header inspection, or Connect proxy policies. Check whether there is a policy that validates the Connect Host header against the TLS SNI field.
    Affected if No policy exists or the policy is disabled that enforces matching between the Connect Host header and TLS SNI
  3. Confirm SNI inspection is enabled
    Check your traffic inspection policies in ZIA. Look for SNI inspection, TLS inspection, or SSL inspection settings. Determine whether SNI inspection is actively processing traffic.
    Affected if SNI inspection is disabled or not configured for your policy scope
  4. Test for Connect Host and SNI mismatch
    If you have access to logs or traffic analysis tools, examine TLS Client Hello messages passing through ZIA. Compare the SNI field in the Client Hello to the Connect Host header in the CONNECT request. Look for instances where these values differ.
    Affected if Traffic logs show CONNECT requests where the Connect Host does not match the SNI, and no policy is blocking these mismatches

You are affected if your ZIA version is below 6.2r.290 AND you do not have policies enforcing validation between Connect Host headers and TLS SNI, allowing mismatched connections to bypass security controls.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 6.2r.290 or later
Fixed in 6.2r.290
Interim mitigation

Configure ZIA to enforce strict hostname validation between the Connect Host header and TLS SNI, or enable SNI inspection policies to ensure traffic destination matches the declared SNI.

Recommended fix Moderate confidence

6.2r.290 or later

  1. Identify the current Zscaler Internet Access (ZIA) version in use
  2. Plan an upgrade window following Zscaler's standard upgrade procedures
  3. Upgrade ZIA to version 6.2r.290 or later
  4. After upgrade, verify that SNI validation is functioning correctly by confirming that Connect Host matches Client Hello SNI

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Secure Internet And Saas Access Scoped from the published advisory
  • Consultation4.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
13.0 hours of engineering $2,330
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,728.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2023-28807 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-28807 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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