dbcve.org
Manageengine Admanager PlusApplication · Zohocorp

CVE-2023-38332

MEDIUM · 6.5 CVSS v3.1 Published 2023-08-04
Fix available
A fix is available. Upgrade to 7.2 or later.
See remediation →
71/100
Remediation priority · Elevated
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Zoho ManageEngine ADManager Plus through 7201 allow authenticated users to take over another user's account via sensitive information disclosure.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Zoho ManageEngine ADManager Plus through version 7201 contains a broken access control vulnerability where an authenticated user can access sensitive information that allows taking over another user's account. This suggests an Insecure Direct Object Reference (IDOR) or similar authorization flaw where user-specific data is improperly exposed or modifiable.

MitigationApply the vendor patch for ADManager Plus (upgrade beyond 7201) and review user access controls to ensure proper session isolation and authorization checks between user accounts.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Manageengine Admanager PlusApplication
Affected:< 7.2= 7.2

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm ADManager Plus installation
    Locate the ADManager Plus installation directory and identify the product. Common paths include C:\ManageEngine\ADManager Plus or /opt/ManageEngine/ADManager Plus. Look for the product executable or service.
    Affected if The product is Zoho ManageEngine ADManager Plus
  2. Check installed version
    Access the ADManager Plus web interface and navigate to the About or Settings page to view the build number, or check the version file in the installation directory.
    Affected if The version is 7201 or earlier (including any 7.2 variant)
  3. Verify user authentication is enabled
    Confirm that local user authentication or external authentication (LDAP/AD) is configured and active in the Security or Authentication settings.
    Affected if User authentication is enabled and users can log in to the application
  4. Inspect user session and authorization configuration
    Review the application configuration files or audit logs for user session management settings, particularly around session isolation and user-specific resource access.
    Affected if Session tokens or user identifiers can be accessed or modified by other authenticated users
  5. Check for unauthorized account access indicators
    Review audit and access logs for instances where one authenticated user accessed or modified another user's account data, session, or account takeover-related endpoints.
    Affected if Logs show one user accessing another user's sensitive account information or session data

You are affected if ADManager Plus version 7201 or earlier is installed with user authentication enabled, and evidence exists of unauthorized cross-user account data access.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 7.2 or later
Fixed in 7.2
Interim mitigation

Apply the vendor patch for ADManager Plus (upgrade beyond 7201) and review user access controls to ensure proper session isolation and authorization checks between user accounts.

Recommended fix Moderate confidence

Version 7.3 or later (build > 7201)

  1. 1. Back up the ADManager Plus application and its database before proceeding with any upgrade.
  2. 2. Download the latest version of ManageEngine ADManager Plus from the official ManageEngine website (www.manageengine.com).
  3. 3. Stop the ADManager Plus service before upgrading.
  4. 4. Install the new version, ensuring to preserve existing configurations.
  5. 5. Start the ADManager Plus service after upgrade completes.
  6. 6. Verify the upgrade was successful by logging in and checking the build version under the 'About' section.
  7. 7. Test that the sensitive information disclosure vulnerability is resolved by verifying that user session/tokens are not exposed.

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Manageengine Admanager Plus Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing6.0 h
  • Review / QA3.0 h
15.0 hours of engineering $2,560
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $4,096.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-38332 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data