dbcve.org
Openscape Voice Trace ManagerApplication · Unify

CVE-2023-40262

MEDIUM · 6.1 CVSS v3.1 Published 2024-02-08
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
68/100
Remediation priority · Elevated
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
An issue was discovered in Atos Unify OpenScape Voice Trace Manager V8 before V8 R0.9.11. It allows unauthenticated Stored Cross-Site Scripting (XSS) in the administration component via Access Request.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Unauthenticated Stored Cross-Site Scripting (XSS) vulnerability in the administration component of Atos Unify OpenScape Voice Trace Manager V8 before V8 R0.9.11 allows attackers to inject malicious scripts via the Access Request functionality. The injected payload persists and executes when administrators access the affected interface.

MitigationUpgrade to OpenScape Voice Trace Manager V8 R0.9.11 or later. As a defense-in-depth measure, implement robust input validation and output encoding on the Access Request form fields.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Openscape Voice Trace ManagerApplication
Affected:= 8.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify OpenScape Voice Trace Manager installation
    Check for the Trace Manager service or web interface. Look for processes named 'OpenScape Voice Trace Manager' or check for HTTP services on common ports (typically 8080 or 8443). The application typically installs as a Windows service.
    Affected if The software is not installed or the service is not running - if not installed, not affected
  2. Determine installed version number
    Access the administration web interface and navigate to the About or System Information section. Alternatively, check the Windows Programs and Features list or the installation directory for version information.
    Affected if Version is 8.0.x and is earlier than V8 R0.9.11 - if version is at or above V8 R0.9.11, not affected
  3. Verify Access Request functionality is present
    Log into the administration component and locate the Access Request feature. This is typically found in the user management or access control section of the administrative interface.
    Affected if The Access Request feature exists and is accessible - if the feature is not present or disabled, the attack surface does not exist
  4. Inspect Access Request form for stored scripts
    Review any existing Access Request entries in the application database or logs. Check the admin interface for any submitted requests that may contain script tags, javascript: URIs, or HTML event handlers in the input fields.
    Affected if The database or form outputs contain unsanitized user-supplied content with script execution potential

The environment is affected if OpenScape Voice Trace Manager V8 is installed with a version earlier than V8 R0.9.11 and the Access Request administration feature is accessible.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Upgrade to OpenScape Voice Trace Manager V8 R0.9.11 or later. As a defense-in-depth measure, implement robust input validation and output encoding on the Access Request form fields.

Recommended fix Moderate confidence

V8 R0.9.11

  1. 1. Back up the current OpenScape Voice Trace Manager configuration and database according to vendor backup procedures
  2. 2. Obtain the fixed version V8 R0.9.11 from the official vendor source (Unify/Atos) - download from the networks.unify.com portal or authorized distribution channel
  3. 3. Review the vendor's official upgrade/release notes for V8 R0.9.11 to understand any specific upgrade requirements or procedures
  4. 4. Execute the vendor-provided upgrade procedure for V8 R0.9.11, following all documented pre-upgrade and post-upgrade steps
  5. 5. After upgrade, verify the Access Request functionality in the administration component is working correctly
  6. 6. Confirm the stored XSS vulnerability is remediated by verifying the fix is applied (may require vendor confirmation or review of release notes)

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Openscape Voice Trace Manager Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
18.0 hours of engineering $3,200
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-40262 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data