AgentApplication · Acronis

CVE-2023-41743

HIGH · 7.8 CVSS v3.1 Published 2023-08-31
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Local privilege escalation due to insecure driver communication port permissions. The following products are affected: Acronis Cyber Protect Home Office (Windows) before build 40278, Acronis Cyber Protect Cloud Agent (Windows) before build 31637, Acronis Cyber Protect 15 (Windows) before build 35979, Acronis True Image OEM (Windows) before build 42575.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Local privilege escalation vulnerability in Acronis Windows products due to insecure driver communication port permissions. The driver (likely using a named pipe or similar IPC mechanism for user-mode to kernel-mode communication) lacks proper access control, allowing a low-privilege local user to manipulate the driver communication port and escalate to SYSTEM privileges.

MitigationUpdate affected Acronis products to the specified build versions or later: Cyber Protect Home Office to build 40278+, Cyber Protect Cloud Agent to build 31637+, Cyber Protect 15 to build 35979+, and True Image OEM to build 42575+.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
AgentApplication
Affected:< c23.02
Cyber ProtectApplication
Affected:= 15
Cyber Protect Home OfficeApplication
Affected:all versions= 39900= 40107= 40173= 40208

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check if Acronis agent is installed
    Open Control Panel > Programs and Features, or run: Get-WmiObject -Class Win32_Product | Where-Object {$_.Name -like '*Acronis*'}
    Affected if Any Acronis product (Agent, Cyber Protect, Cyber Protect Home Office, True Image) appears in the installed programs list
  2. Identify Acronis service
    Open Services (services.msc) or run: Get-Service | Where-Object {$_.DisplayName -like '*Acronis*'}
    Affected if An Acronis-related service is running on the system
  3. Determine Acronis build version
    Check the installed version from Add/Remove Programs, or look in the Acronis program directory for a version/build file, or run: Get-ItemProperty 'HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\*' | Where-Object {$_.DisplayName -like '*Acronis*'} | Select-Object DisplayName, DisplayVersion
    Affected if For Acronis Agent: version is earlier than c23.02; For Cyber Protect 15: version equals 15; For Cyber Protect Home Office: version equals 39900, 40107, 40173, or 40208; or any version if 'all versions' is indicated
  4. Check for Acronis driver presence
    Open Device Manager (devmgmt.msc) and look for Acronis drivers under 'System devices' or 'Software devices', or run: Get-WmiObject Win32_PnPSignedDriver | Where-Object {$_.DeviceID -like '*Acronis*' -or $_.DriverDescription -like '*Acronis*'}
    Affected if An Acronis driver is present in Device Manager
  5. Inspect driver communication port permissions
    Use Process Explorer or Process Hacker to examine the security descriptor of the Acronis driver communication port (typically a named pipe), or run: Get-Process -Name acronis* | Select-Object Id, Name, Path
    Affected if The Acronis driver process is accessible by a low-privilege user and the IPC port allows manipulation by non-privileged accounts

You are affected if an Acronis product is installed with a version matching the vulnerable ranges AND the Acronis driver/service is running on the system with exploitable IPC port permissions accessible to low-privilege users.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Update affected Acronis products to the specified build versions or later: Cyber Protect Home Office to build 40278+, Cyber Protect Cloud Agent to build 31637+, Cyber Protect 15 to build 35979+, and True Image OEM to build 42575+.

Recommended fix High confidence

Acronis Cyber Protect Home Office >= build 40278; Cyber Protect Cloud Agent >= build 31637; Cyber Protect 15 >= build 35979; True Image OEM >= build 42575

  1. Identify which Acronis product is installed: Cyber Protect Home Office, Cyber Protect Cloud Agent, Cyber Protect 15, or True Image OEM
  2. Check the current build version of the installed product in the application UI or system information
  3. For Cyber Protect Home Office (Windows): upgrade to build 40278 or later
  4. For Cyber Protect Cloud Agent (Windows): upgrade to build 31637 or later
  5. For Cyber Protect 15 (Windows): upgrade to build 35979 or later
  6. For True Image OEM (Windows): upgrade to build 42575 or later
  7. Verify the upgrade was successful by checking the new build version
  8. Restart the system if prompted to complete the installation

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Agent Scoped from the published advisory
  • Consultation3.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
12.0 hours of engineering $2,130
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-41743 in production — separate from our analysis above.

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What this is

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What belongs here
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  • Version or environment caveats, and links to real fixes
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