Bigfix PlatformApplication · Hcltech

CVE-2023-45705

HIGH · 7.2 CVSS v3.1 Published 2024-03-28
Fix available
A fix is available. Upgrade to 10.0.11 / 11.0.2 or later.
See remediation →
78/100
Remediation priority · High
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
An administrative user of WebReports may perform a Server Side Request Forgery (SSRF) exploit through SMTP configuration options.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

WebReports contains an SSRF vulnerability where an authenticated administrative user can abuse SMTP configuration options to make the server perform arbitrary HTTP requests to internal or external resources. This could allow enumeration of internal services, access to cloud metadata endpoints, or pivoting to internal infrastructure.

MitigationImplement strict allowlist validation for all URLs/hosts entered in SMTP configuration fields, restrict outbound network access from the application server, and consider disabling direct URL input in favor of pre-configured SMTP server options.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Bigfix PlatformApplication
Affected:>= 10, < 10.0.11>= 11.0.0, < 11.0.2

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
High
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the installed Bigfix Platform version
    Access the Bigfix console or use the relevant version query command for the Bigfix Platform installation. Common methods include checking the console's About section or querying the Bigfix server via its administration interface.
    Affected if The installed version falls within the affected ranges: 10.x prior to 10.0.11, or 11.x prior to 11.0.2.
  2. Confirm WebReports component is installed and enabled
    Verify that the WebReports component is present in the Bigfix Platform deployment. This is typically accessible through the Bigfix console or administration interface under the WebReports section.
    Affected if WebReports is installed and accessible.
  3. Verify SMTP configuration is accessible to administrative users
    Check the WebReports administration interface for SMTP configuration options. Look for settings that allow input of URLs or hosts for SMTP server configuration.
    Affected if SMTP configuration fields allow direct URL or host input and are accessible to authenticated administrative users.
  4. Confirm administrative user accounts exist with access to WebReports
    Review the user accounts configured with administrative privileges in WebReports. Check if any authenticated administrator can access the SMTP configuration settings.
    Affected if Authenticated administrative users have access to the WebReports SMTP configuration interface.

The environment is affected if the Bigfix Platform version is within the vulnerable ranges (10.x < 10.0.11 or 11.x < 11.0.2) AND WebReports with SMTP configuration is accessible to authenticated administrative users.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 10.0.11 / 11.0.2 or later
Fixed in 10.0.1111.0.2
Interim mitigation

Implement strict allowlist validation for all URLs/hosts entered in SMTP configuration fields, restrict outbound network access from the application server, and consider disabling direct URL input in favor of pre-configured SMTP server options.

Recommended fix High confidence

Upgrade to BigFix Platform 10.0.11 (for 10.x versions) or 11.0.2 (for 11.x versions) or later respective major version

  1. Identify the current BigFix Platform version by checking the installation or console
  2. For versions 10.x (>=10.0.0 and <10.0.11): Plan upgrade to version 10.0.11 or later
  3. For versions 11.x (>=11.0.0 and <11.0.2): Plan upgrade to version 11.0.2 or later
  4. Create a full backup of the BigFix database and configuration files before upgrading
  5. Follow HCL BigFix upgrade documentation to perform the version upgrade
  6. After upgrade, verify the WebReports SMTP configuration is still intact and functional
  7. Confirm the vulnerability is remediated by testing that the SSRF vector through SMTP configuration is no longer exploitable
Caveat Review HCL release notes for any breaking changes between current and target version; standard upgrade precautions apply

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Bigfix Platform Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
18.0 hours of engineering $3,200
Get the upgrade done

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Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-45705 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data