It Service IntelligenceApplication · Splunk

CVE-2023-4571

HIGH · 8.6 CVSS v3.1 Published 2023-08-30
Fix available
A fix is available. Upgrade to 4.13.3 / 4.15.3 or later.
See remediation →
89/100
Remediation priority · High
No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
In Splunk IT Service Intelligence (ITSI) versions below below 4.13.3, 4.15.3, or 4.17.1, a malicious actor can inject American National Standards Institute (ANSI) escape codes into Splunk ITSI log files that, when a vulnerable terminal application reads them, can run malicious code in the vulnerable application. This attack requires a user to use a terminal application that translates ANSI escape codes to read the malicious log file locally in the vulnerable terminal. The vulnerability also requires additional user interaction to succeed. The vulnerability does not directly affect Splunk ITSI. The indirect impact on Splunk ITSI can vary significantly depending on the permissions in the vulnerable terminal application, as well as where and how the user reads the malicious log file. For example, users can copy the malicious file from Splunk ITSI and read it on their local machine.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

This is an ANSI escape code injection vulnerability in Splunk ITSI where malicious actors can embed ANSI escape sequences into log files. When users view these compromised log files through terminal applications that interpret ANSI codes, the escape sequences can trigger code execution in the vulnerable terminal application. The vulnerability indirectly affects Splunk ITSI through downstream terminal applications.

MitigationUpgrade Splunk ITSI to version 4.13.3, 4.15.3, or 4.17.1 to prevent malicious ANSI escape code injection into log files. Additionally, users should avoid opening untrusted log files in terminal applications that process ANSI escape codes, or use terminal emulators with code execution protections.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
It Service IntelligenceApplication
Affected:>= 4.13.0, < 4.13.3>= 4.15.0, < 4.15.3= 4.17.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
None
User interaction
Required
Scope
Changed
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify Splunk ITSI installation
    Run 'splunk version' from the Splunk bin directory or check the version through the Splunk web interface under Settings > About > Version
    Affected if Splunk ITSI is not installed or the command fails
  2. Identify the exact ITSI version
    Locate the itsi_version.conf file in $SPLUNK_HOME/etc/apps/SA-ITOA/default/ or run 'splunk cmd python -c "import itsi; print(itsi.__version__)"' if available
    Affected if The version cannot be determined or is in the affected range
  3. Compare version against affected ranges
    Check if the installed version matches: 4.13.0-4.13.2, 4.15.0-4.15.2, or 4.17.0
    Affected if Installed version falls within any of these ranges: >=4.13.0 and <4.13.3, or >=4.15.0 and <4.15.3, or equals 4.17.0
  4. Inspect log file generation settings
    Review log output configuration in itsi.conf or any custom logging configurations under $SPLUNK_HOME/etc/apps/SA-ITOA/local/
    Affected if Log files are written to locations accessible by untrusted users or the logging level allows arbitrary content injection

If Splunk ITSI is installed and the version is 4.13.0-4.13.2, 4.15.0-4.15.2, or 4.17.0, then the environment is vulnerable to ANSI escape code injection in generated log files.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 4.13.3 / 4.15.3 or later
Fixed in 4.13.34.15.3
Interim mitigation

Upgrade Splunk ITSI to version 4.13.3, 4.15.3, or 4.17.1 to prevent malicious ANSI escape code injection into log files. Additionally, users should avoid opening untrusted log files in terminal applications that process ANSI escape codes, or use terminal emulators with code execution protections.

Recommended fix High confidence

4.13.3, 4.15.3, or 4.17.1 (depending on current branch)

  1. Identify the current ITSI version by navigating to Settings > About in the Splunk ITSI interface
  2. For versions 4.13.x: upgrade to version 4.13.3 or later
  3. For versions 4.15.x: upgrade to version 4.15.3 or later
  4. For version 4.17.0: upgrade to version 4.17.1 or later
  5. After upgrade, verify the ITSI version reflects the fixed release in Settings > About
  6. Ensure terminal applications used to read ITSI logs are up-to-date with ANSI escape code handling protections
Caveat Standard Splunk upgrade precautions apply - review Splunk upgrade documentation, back up configuration files, and test in non-production environment before production deployment

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in It Service Intelligence Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing2.0 h
  • Review / QA1.0 h
9.0 hours of engineering $1,600
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Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-4571 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data