Mail Sqr ExpertApplication · Softnext

CVE-2023-48380

HIGH · 8.0 CVSS v3.1 Published 2023-12-15
Fix available
A fix is available. Upgrade to 230330 or later.
See remediation →
82/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Softnext Mail SQR Expert is an email management platform, it has insufficient filtering for a special character within a spcific function. A remote attacker authenticated as a localhost can exploit this vulnerability to perform command injection attacks, to execute arbitrary system command, manipulate system or disrupt service.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Softnext Mail SQR Expert contains a command injection vulnerability due to insufficient filtering of special characters in a specific function. An authenticated remote attacker with localhost access can inject and execute arbitrary system commands through the vulnerable function.

MitigationImplement strict input validation and sanitization for the affected function, restricting or escaping shell metacharacters (such as ;, |, &, $, backticks, and redirection operators) in user-supplied data before passing to system calls.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Mail Sqr ExpertApplication
Affected:< 230330

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Adjacent
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:A/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Softnext Mail SQR Expert installation
    Locate the Mail SQR Expert installation directory on the system, typically found in the installation folder where the application binaries are stored
    Affected if The application is installed and running on the system
  2. Determine installed version
    Check the application version information, usually accessible via the application interface, About section, or version file in the installation directory
    Affected if The installed version is lower than 230330 (versions prior to the March 30, 2023 release)
  3. Verify authentication is enabled
    Check the application's user authentication configuration to confirm whether local or remote user accounts are active
    Affected if Local or remote authentication is enabled, providing an attacker with authenticated access capability
  4. Confirm localhost access is permitted
    Review the application's access control settings to determine if localhost or 127.0.0.1 connections are allowed
    Affected if The application permits localhost or loopback interface access, which is required for the attack vector

The system is affected if Softnext Mail SQR Expert is installed with a version prior to 230330 and the application allows authenticated access via localhost.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 230330 or later
Fixed in 230330
Interim mitigation

Implement strict input validation and sanitization for the affected function, restricting or escaping shell metacharacters (such as ;, |, &, $, backticks, and redirection operators) in user-supplied data before passing to system calls.

Recommended fix Moderate confidence

Mail SQR Expert version 230330 or later

  1. 1. Verify current Mail SQR Expert version by checking the application interface or system information
  2. 2. Download the latest version of Mail SQR Expert (version 230330 or later) from the official vendor or trusted distribution channel
  3. 3. Create a complete backup of the current Mail SQR Expert configuration, including all settings, email data, and database
  4. 4. Stop the Mail SQR Expert service before performing the upgrade
  5. 5. Install the upgraded version (230330 or later) following the vendor's installation documentation
  6. 6. Restore the configuration backup if needed after installation
  7. 7. Restart the Mail SQR Expert service
  8. 8. Verify the upgrade was successful by checking the version information and testing core email functionality

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Mail Sqr Expert Scoped from the published advisory
  • Consultation3.0 h
  • Implementation6.0 h
  • Testing3.0 h
  • Review / QA2.0 h
14.0 hours of engineering $2,490
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,984.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-48380 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data