Atp100 FirmwareOperating system · Zyxel

CVE-2023-6397

MEDIUM · 5.3 CVSS v3.1 Published 2024-02-20
Fix available
A fix is available. Upgrade to 5.37 or later.
See remediation →
58/100
Remediation priority · Elevated
No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A null pointer dereference vulnerability in Zyxel ATP series firmware versions from 4.32 through 5.37 Patch 1 and USG FLEX series firmware versions from 4.50 through 5.37 Patch 1 could allow a LAN-based attacker to cause denial-of-service (DoS) conditions by downloading a crafted RAR compressed file onto a LAN-side host if the firewall has the “Anti-Malware” feature enabled.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

A null pointer dereference vulnerability exists in Zyxel ATP (firmware 4.32 through 5.37 Patch 1) and USG FLEX (firmware 4.50 through 5.37 Patch 1) firewalls when the Anti-Malware feature is enabled. A LAN-based attacker can cause denial-of-service by triggering the anti-malware scanning engine with a crafted RAR compressed file, leading to a crash of the scanning service.

MitigationDisable the Anti-Malware feature on affected devices until the firmware can be updated to a patched version, or apply the vendor firmware update (5.37 Patch 2 or later) to remediate the vulnerability.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Atp100 FirmwareOperating system
Affected:>= 4.32, < 5.37= 5.37
Atp100w FirmwareOperating system
Affected:>= 4.32, < 5.37= 5.37
Atp200 FirmwareOperating system
Affected:>= 4.32, < 5.37= 5.37
Atp500 FirmwareOperating system
Affected:>= 4.32, < 5.37= 5.37
Atp700 FirmwareOperating system
Affected:>= 4.32, < 5.37= 5.37
Atp800 FirmwareOperating system
Affected:>= 4.32, < 5.37= 5.37
Usg Flex 100 FirmwareOperating system
Affected:>= 4.50, < 5.37= 5.37
Usg Flex 100ax FirmwareOperating system
Affected:>= 4.50, < 5.37= 5.37

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Adjacent
Complexity
High
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
None
Availability
High

CVSS:3.1/AV:A/AC:H/PR:N/UI:N/S:U/C:N/I:N/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the Zyxel device model
    Access the device web UI or CLI and retrieve the model name (e.g., ATP100, ATP200, USG Flex 100, etc.) from the status or system information page.
    Affected if The device is not an ATP or USG FLEX series model.
  2. Check the installed firmware version
    Navigate to the device web UI System > Firmware or use the CLI command 'show system-info' to retrieve the current firmware version.
    Affected if The firmware version is 4.32 through 5.37 Patch 1 (inclusive) for ATP devices, or 4.50 through 5.37 Patch 1 for USG FLEX devices.
  3. Verify the Anti-Malware feature status
    In the device web UI, go to Security > Anti-Malware (or Anti-Virus) and check whether the feature is enabled or disabled. Alternatively, use the CLI command 'show anti-malware status' if available.
    Affected if The Anti-Malware feature is currently enabled on the device.

A device is affected if it is a Zyxel ATP or USG FLEX firewall running firmware 4.32 to 5.37 Patch 1 (or 4.50+ for USG FLEX) AND the Anti-Malware feature is enabled, allowing a LAN attacker to crash the scanning service with a crafted RAR file.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 5.37 or later
Fixed in 5.37
Interim mitigation

Disable the Anti-Malware feature on affected devices until the firmware can be updated to a patched version, or apply the vendor firmware update (5.37 Patch 2 or later) to remediate the vulnerability.

Fix this in Atp100 Firmware Scoped from the published advisory
  • Consultation2.0 h
  • Implementation3.0 h
  • Testing2.0 h
  • Review / QA1.0 h
8.0 hours of engineering $1,420
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-6397 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data