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Pan OsOperating system · Paloaltonetworks

CVE-2024-0009

MEDIUM · 6.3 CVSS v3.1 Published 2024-02-14
Fix available
A fix is available. Upgrade to 10.2.4 or later.
See remediation →
69/100
Remediation priority · Elevated
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
An improper verification vulnerability in the GlobalProtect gateway feature of Palo Alto Networks PAN-OS software enables a malicious user with stolen credentials to establish a VPN connection from an unauthorized IP address.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

An improper verification vulnerability in the GlobalProtect gateway feature of Palo Alto Networks PAN-OS allows an attacker with stolen credentials to establish VPN connections from unauthorized IP addresses, bypassing IP-based access controls that should restrict where valid credentials can be used.

MitigationApply available PAN-OS patches for CVE-2024-0009, implement stricter IP-based authentication policies or geolocation restrictions on GlobalProtect gateways, and enable multi-factor authentication to mitigate the impact of stolen credentials.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Pan OsOperating system
Affected:= 11.0.0>= 10.2.0, < 10.2.4

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
Low
Availability
Low

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check PAN-OS version
    Run 'show system info' or access the web UI under Device > Setup > Operations to view the PAN-OS version installed on the device
    Affected if The installed version matches 11.0.0 or falls within 10.2.0 to 10.2.3 range (versions below 10.2.4)
  2. Verify GlobalProtect gateway is configured
    Check if GlobalProtect gateway is enabled by running 'show global-protect gateway' or via the web UI under Network > GlobalProtect > Gateways
    Affected if A GlobalProtect gateway is active and accepting connections
  3. Inspect IP-based access control settings for GlobalProtect
    Review the IP-based authentication or access control policy under Network > GlobalProtect > Gateways > Authentication Policy, or run 'show global-protect gateway authentication-policy'
    Affected if IP restrictions are configured but can be bypassed due to the vulnerability
  4. Review authentication logs for anomalous connections
    Examine GlobalProtect and authentication logs (Monitor > Logs > GlobalProtect or System logs) for successful VPN connections from unexpected IP addresses using valid credentials
    Affected if Connections originate from IP addresses outside the defined allowed ranges for the credentials used

You are affected if your PAN-OS version is 11.0.0 or between 10.2.0 and 10.2.3, and you have an active GlobalProtect gateway with IP-based access controls that may be bypassable by attackers with stolen credentials.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 10.2.4 or later
Fixed in 10.2.4
Interim mitigation

Apply available PAN-OS patches for CVE-2024-0009, implement stricter IP-based authentication policies or geolocation restrictions on GlobalProtect gateways, and enable multi-factor authentication to mitigate the impact of stolen credentials.

Recommended fix High confidence

PAN-OS 10.2.4 or later (for 10.2.x); PAN-OS 11.0.1 or later (for 11.0.x)

  1. 1. Identify the current PAN-OS version by navigating to Dashboard > General Information in the web interface, or running 'show system info' in the CLI
  2. 2. For PAN-OS 10.2.x systems: Plan to upgrade to PAN-OS 10.2.4 or later (10.2.4 is the first fixed release in the 10.2 branch)
  3. 3. For PAN-OS 11.0.0 systems: Plan to upgrade to PAN-OS 11.0.1 or later (11.0.1 is the first fixed release in the 11.0 branch)
  4. 4. Review the upgrade path compatibility matrix at paloaltonetworks.com for your specific hardware model
  5. 5. Before upgrading, backup the configuration via Device > Setup > Operations > Save Config, or 'save config' in CLI
  6. 6. Download the target PAN-OS version from the Palo Alto Networks Customer Support Portal
  7. 7. Perform the upgrade via Device > Software > Upload, or 'request system software install' in CLI
  8. 8. After upgrade, verify the GlobalProtect gateway is functioning correctly and the vulnerability is addressed
Caveat Review release notes for the target version for any configuration or feature changes that may affect existing GlobalProtect setups

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Pan Os Scoped from the published advisory
  • Consultation3.0 h
  • Implementation4.0 h
  • Testing4.0 h
  • Review / QA2.0 h
13.0 hours of engineering $2,280
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-0009 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data