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Operations AgentApplication · Microfocus

CVE-2024-0622

HIGH · 7.8 CVSS v3.1 Published 2024-02-15
Fix available
A fix is available. Upgrade to after 12.25 or later.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Local privilege escalation vulnerability affects OpenText Operations Agent product versions 12.15 and 12.20-12.25 when installed on Non-Windows platforms. The vulnerability could allow local privilege escalation. 

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

A local privilege escalation vulnerability exists in OpenText Operations Agent versions 12.15 and 12.20-12.25 when deployed on Non-Windows platforms. An authenticated local attacker could exploit improper privilege management to escalate their privileges from a standard user account to elevated (root/administrator) privileges, potentially gaining full control over the affected system.

MitigationUpgrade OpenText Operations Agent to a patched version as provided by OpenText. For systems that cannot be immediately updated, restrict local access to trusted personnel and monitor for unauthorized privilege escalation attempts.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Operations AgentApplication
Affected:>= 12.20, <= 12.25= 12.15

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify Operations Agent is installed
    Check for running processes named 'ovbb', 'ovcd', or 'opragent', or look for installation directories such as /opt/OV or /opt/microfocus/opsagent
    Affected if Operations Agent processes or installation directories are found on the system
  2. Determine installed Operations Agent version
    Run 'opcagt -version' or check version files in /opt/OV/bin/ovversion, /opt/microfocus/opsagent/bin/ovversion, or /etc/opsagent version info
    Affected if The installed version is 12.15, or falls within 12.20 through 12.25
  3. Confirm operating system platform
    Run 'uname -s' or 'cat /etc/os-release' to identify the OS platform
    Affected if The system is running Linux, Solaris, AIX, HP-UX, or other Unix-like systems (not Windows)
  4. Verify service runs with elevated privileges
    Check service configuration files in /etc/init.d/ or systemd unit files for ovbb or ovcd service, and check process ownership with 'ps aux | grep ov'
    Affected if The Operations Agent service runs with root or elevated privileges while allowing local standard users access

The system is affected if OpenText/Micro Focus Operations Agent version 12.15 or 12.20-12.25 is installed on a non-Windows platform, allowing the service to be exploited for local privilege escalation.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 12.25
Interim mitigation

Upgrade OpenText Operations Agent to a patched version as provided by OpenText. For systems that cannot be immediately updated, restrict local access to trusted personnel and monitor for unauthorized privilege escalation attempts.

Recommended fix Moderate confidence

Operations Agent 12.26 or later (verify latest available version on support portal)

  1. Identify the current Operations Agent version by running: opcagt -version or checking the installation directory
  2. Confirm the operating system is a Non-Windows platform (Linux, Solaris, AIX, HP-UX)
  3. Schedule a maintenance window for the upgrade process
  4. Back up the current Operations Agent configuration and data directories
  5. Download Operations Agent version 12.26 or later from the Micro Focus/OpenText support portal
  6. Stop the Operations Agent services using: /opt/HP/BSM/opr/sbin/opr-ctrl stop or systemctl stop oprsvc
  7. Install the upgraded Operations Agent package using the platform-specific installer
  8. Verify the installation completed successfully
Caveat Review release notes for potential configuration changes or deprecated features between versions 12.x; test in non-production environment first

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Operations Agent Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
11.0 hours of engineering $1,930
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,088.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-0622 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data