CVE-2024-1709
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedConnectWise ScreenConnect 23.9.7 and prior are affected by an Authentication Bypass Using an Alternate Path or Channel vulnerability, which may allow an attacker direct access to confidential information or critical systems.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceConnectWise ScreenConnect versions 23.9.7 and prior contain an authentication bypass vulnerability that allows unauthenticated attackers to bypass the authentication mechanism and gain direct access to the application, potentially exposing sensitive data and enabling control over critical systems connected through the remote access platform.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data< 23.9.8CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- None
- User interaction
- None
- Scope
- Changed
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify installed ScreenConnect versionLocate the ScreenConnect installation and retrieve the version number. This is typically visible in the web interface login page, in the program's About/Properties dialog, or in the installation directory's version info.Affected if The installed version is found to be 23.9.7 or any version prior to 23.9.8
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Check web interface version displayAccess the ScreenConnect login page in a web browser and look for the version number displayed on the login screen or in the page source/meta tags.Affected if The displayed version shows 23.9.7 or earlier
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Inspect installation files for version metadataCheck the ScreenConnect installation directory (commonly in Program Files or Program Files (x86)) for version.dll, setup.xml, or other version files that contain the build number.Affected if Version files indicate a build number corresponding to 23.9.7 or prior
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Review ScreenConnect service version via PowerShell or command lineUse PowerShell (Get-WmiObject Win32_Product or checking services) or query the ScreenConnect service properties to retrieve the version information.Affected if The queried version corresponds to 23.9.7 or any version below 23.9.8
The environment is affected if the installed ConnectWise ScreenConnect version is any release prior to 23.9.8, as these versions allow unauthenticated access to the platform.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
dbcve · scoped23.9.8
Upgrade ConnectWise ScreenConnect to version 23.9.8 or later to remediate this authentication bypass vulnerability.
ScreenConnect 23.9.8 or later
- Identify the current ScreenConnect version by accessing the setup wizard or checking system information
- Download ScreenConnect version 23.9.8 or later from the official ConnectWise customer portal or download page
- Follow standard ScreenConnect upgrade procedures to apply the update
- After upgrading, verify the new version is installed and the setup wizard is no longer accessible without authentication
- Confirm that the authentication bypass vulnerability is remediated by ensuring the setup wizard requires proper authentication
Generated from the published advisory — verify against the referenced sources before acting.
- Consultation2.0 h
- Implementation2.0 h
- Testing2.0 h
- Review / QA1.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,984.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2024-1709 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2024-1709 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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