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E Business SuiteApplication · Oracle

CVE-2024-21271

HIGH · 8.1 CVSS v3.1 Published 2024-10-15
Fix available
A fix is available. Upgrade to after 12.2.13 or later.
See remediation →
87/100
Remediation priority · High
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Vulnerability in the Oracle Field Service product of Oracle E-Business Suite (component: Field Service Engineer Portal). Supported versions that are affected are 12.2.3-12.2.13. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Field Service. Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Field Service accessible data as well as unauthorized access to critical data or complete access to all Oracle Field Service accessible data. CVSS 3.1 Base Score 8.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N).

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

SQL injection or similar injection vulnerability in Oracle Field Service Engineer Portal allowing low-privileged users to modify or access critical data via specially crafted HTTP requests. The high confidentiality and integrity impacts with low attack complexity indicate a serious input validation failure in the web-facing portal component.

MitigationApply Oracle Critical Patch Update (CPU) for Oracle E-Business Suite addressing this vulnerability. Until patch is available, restrict network access to Field Service Engineer Portal to trusted IPs only and monitor for suspicious HTTP activity.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
E Business SuiteApplication
Affected:>= 12.2.3, <= 12.2.13

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Oracle E-Business Suite version
    Run SQL query: SELECT version FROM apps.fnd_product_groups WHERE product_group_name = 'E-Business Suite'; Or check the OAM (Oracle Application Manager) About page at /OA_HTML/AboutOracleEBS.htm
    Affected if Installed version is between 12.2.3 and 12.2.13 inclusive
  2. Verify Field Service Engineer Portal is enabled
    Check Oracle Applications Manager (OAM) > Site Map > Oracle Field Service > Engine Portal. Or query: SELECT mcp.application_id, mcp.end_user_name FROM icx_portal_user_mappings mcp JOIN fnd_application fa ON mcp.application_id = fa.application_id WHERE fa.application_name LIKE '%Field Service%';
    Affected if Field Service Engineer Portal component is configured and accessible
  3. Confirm web-tier network exposure
    Review load balancer, web server (Oracle HTTP Server), or DMZ firewall rules for port 8000/8001/443 exposure. Check configuration in $INST_TOP/portalconf/ or httpd.conf for Listen directives and VirtualHost entries
    Affected if Port 8000, 8001, or 443 is exposed to untrusted networks (internet or non-trusted VLANs)
  4. Review HTTP access logs for suspicious requests
    Examine Apache access logs in $INST_TOP/logs/ora/10.1.3/Access_Log/ or $LOG_HOME/ora/10.1.3/Access_Log/ for unusual GET/POST patterns, especially SQL metacharacters (' OR 1=1, UNION SELECT, etc.) to /oa_servlets/ or /FieldService/ paths
    Affected if Log entries contain SQL injection patterns or unexpected parameter values in Field Service Portal URLs

Environment is affected if Oracle E-Business Suite version is between 12.2.3 and 12.2.13, Field Service Engineer Portal is enabled, and the portal is network-accessible to low-privileged users.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 12.2.13
Interim mitigation

Apply Oracle Critical Patch Update (CPU) for Oracle E-Business Suite addressing this vulnerability. Until patch is available, restrict network access to Field Service Engineer Portal to trusted IPs only and monitor for suspicious HTTP activity.

Recommended fix Moderate confidence

Oracle E-Business Suite 12.2.14 or later (if upgrading)

  1. Check Oracle's Critical Patch Updates (CPU) for the security fix related to CVE-2024-21271
  2. Apply the latest Oracle E-Business Suite Security Patch for your version
  3. After patching, verify the Field Service Engineer Portal functions correctly
  4. Confirm the patch was applied by checking the Oracle applications version or patch level
Caveat Review Oracle's patch notes for any post-patch steps required for the Field Service component

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in E Business Suite Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing8.0 h
  • Review / QA4.0 h
24.0 hours of engineering $4,160
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-21271 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data