Unity Operating EnvironmentApplication · Dell

CVE-2024-22225

HIGH · 7.8 CVSS v3.1 Published 2024-02-12
Fix available
A fix is available. Upgrade to 5.4.0.0.5.094 or later.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Dell Unity, versions prior to 5.4, contains an OS Command Injection Vulnerability in its svc_supportassist utility. An authenticated attacker could potentially exploit this vulnerability, leading to execution of arbitrary operating system commands with root privileges.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Dell Unity storage arrays versions prior to 5.4 contain an OS command injection vulnerability in the svc_supportassist utility. An authenticated attacker can exploit this flaw to execute arbitrary operating system commands with root privileges on the storage system.

MitigationUpgrade Dell Unity to version 5.4 or later to remediate this vulnerability. Restrict access to the svc_supportassist utility and follow least-privilege principles for administrative accounts.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Unity Operating EnvironmentApplication
Affected:< 5.4.0.0.5.094

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm Dell Unity storage system
    Identify if the target system is a Dell Unity storage array. This typically involves checking system model information via the Unity management interface (Unisphere), CLI (UEMCLI), or system documentation.
    Affected if The system is a Dell Unity storage array.
  2. Determine Unity OE version
    Check the installed Dell Unity Operating Environment version. Use the Unisphere web interface under Settings > System > About, or run 'uemcli -u admin -p <password> /sys/general show' via the command line. Compare the version number to the affected range.
    Affected if The installed version is prior to 5.4.0.0.5.094.
  3. Verify svc_supportassist utility access
    Determine if the svc_supportassist utility is accessible on the system. This utility is typically used for support operations. Check user access controls and whether this service is enabled in the Unity configuration.
    Affected if The svc_supportassist utility is enabled and accessible to authenticated users.
  4. Review administrative account access
    Audit which users have administrative or privileged access to the Unity system. Check for accounts with permissions to invoke the svc_supportassist utility. Review user roles in Unisphere under Access > Users or via 'uemcli /user/role show'.
    Affected if There are authenticated users with access to the svc_supportassist utility.

The environment is affected if it is a Dell Unity storage system running Operating Environment version prior to 5.4.0.0.5.094 with the svc_supportassist utility accessible to authenticated users.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 5.4.0.0.5.094 or later
Fixed in 5.4.0.0.5.094
Interim mitigation

Upgrade Dell Unity to version 5.4 or later to remediate this vulnerability. Restrict access to the svc_supportassist utility and follow least-privilege principles for administrative accounts.

Recommended fix Moderate confidence

Unity Operating Environment version 5.4.0.0.5.094 or later

  1. Upgrade the Unity Operating Environment to version 5.4.0.0.5.094 or later to remediate the OS command injection vulnerability
  2. Verify the upgrade by checking the system version post-installation
  3. Confirm the svc_supportassist utility version matches the patched release
Caveat Review Dell Unity upgrade documentation for any compatibility requirements or migration procedures before upgrading

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Unity Operating Environment Scoped from the published advisory
  • Consultation4.0 h
  • Implementation4.0 h
  • Testing8.0 h
  • Review / QA4.0 h
20.0 hours of engineering $3,440
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $5,504.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2024-22225 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-22225 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data