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RoomsApplication · Zoom

CVE-2024-24693

MEDIUM · 5.5 CVSS v3.1 Published 2024-03-13
Fix available
A fix is available. Upgrade to 5.17.5 or later.
See remediation →
57/100
Remediation priority · Elevated
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Improper access control in the installer for Zoom Rooms Client for Windows before version 5.17.5 may allow an authenticated user to conduct a denial of service via local access.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Improper access control in the Zoom Rooms Client installer for Windows before version 5.17.5 allows an authenticated local user to cause a denial of service. The vulnerability stems from insufficient access control checks in the installer component, enabling a locally authenticated attacker to disrupt the service.

MitigationUpgrade Zoom Rooms Client for Windows to version 5.17.5 or later to remediate this vulnerability.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
RoomsApplication
Affected:< 5.17.5

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
None
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:N/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify Zoom Rooms installation on Windows
    Open Control Panel > Programs and Features, or run PowerShell command: Get-WmiObject -Class Win32_Product | Where-Object {$_.Name -like '*Zoom Rooms*'}
    Affected if Zoom Rooms Client appears in the installed programs list
  2. Determine installed Zoom Rooms version
    In Programs and Features, find Zoom Rooms and note the Version column; alternatively, check the installation directory for version files or right-click the Zoom Rooms executable > Properties > Details
    Affected if The version displayed is lower than 5.17.5 or the version cannot be determined (older installation)
  3. Confirm installer component is present
    Check for Zoom Rooms installer files in the system (typically in Program Files or AppData folders), or verify the Zoom Rooms service is installed via Services.msc
    Affected if The Zoom Rooms installer/service component exists on the system

If Zoom Rooms Client for Windows is installed with a version lower than 5.17.5, the environment is affected by this improper access control vulnerability.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 5.17.5 or later
Fixed in 5.17.5
Interim mitigation

Upgrade Zoom Rooms Client for Windows to version 5.17.5 or later to remediate this vulnerability.

Recommended fix High confidence

5.17.5 or later

  1. Upgrade Zoom Rooms Client for Windows to version 5.17.5 or later
  2. Verify the installed version after upgrade by checking About or the installer properties

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Rooms Scoped from the published advisory
  • Consultation1.0 h
  • Implementation2.0 h
  • Testing2.0 h
  • Review / QA1.0 h
6.0 hours of engineering $1,040
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,664.

Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-24693 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data