dbcve.org
GrabApplication · Dell

CVE-2024-25957

MEDIUM · 5.5 CVSS v3.1 Published 2024-03-26
Fix available
A fix is available. Upgrade to 5.0.5 or later.
See remediation →
57/100
Remediation priority · Elevated
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Dell Grab for Windows, versions 5.0.4 and below, contains a cleartext storage of sensitive information vulnerability in its appsync module. An authenticated local attacker could potentially exploit this vulnerability, leading to information disclosure that could be used to access the appsync application with elevated privileges.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Dell Grab for Windows stores sensitive information in cleartext within its appsync module. An authenticated local attacker with access to the system can read this unencrypted sensitive data and use it to gain elevated privileges when accessing the appsync application.

MitigationImplement proper encryption for sensitive information stored by the appsync module. Replace any cleartext storage mechanisms with secure encryption using appropriate cryptographic algorithms and key management.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
GrabApplication
Affected:< 5.0.5

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check Dell Grab version
    Open Windows Settings > Apps > Apps & features, find Dell Grab, and note the version number. Alternatively, check the program files directory where Dell Grab is installed for a version file or use 'Get-ItemProperty' in PowerShell on the Dell Grab installation directory.
    Affected if The installed version is lower than 5.0.5 (e.g., 5.0.0, 4.x, etc.)
  2. Locate the appsync module directory
    Navigate to the Dell Grab installation directory (typically C:\Program Files\Dell\Dell Grab or C:\Program Files (x86)\Dell\Dell Grab) and search for a folder or file named 'appsync', 'appsync module', or similar.
    Affected if The appsync module directory or component exists in the Dell Grab installation folder
  3. Inspect appsync files for cleartext credentials
    Within the appsync directory (if found), examine configuration files, database files, XML files, or any data storage files for usernames, passwords, API keys, tokens, or other sensitive credentials stored in plain, unencrypted text.
    Affected if Any file within the appsync module contains sensitive information (passwords, API keys, tokens, secrets) in cleartext readable format without encryption
  4. Check for sensitive data in app configuration
    Look for configuration files such as config.xml, settings.ini, database.db, or similar in the Dell Grab installation or user data directories. Open these files with a text editor and search for patterns resembling passwords or keys.
    Affected if Configuration files contain plaintext sensitive data such as passwords, credentials, or cryptographic keys

A user is affected if Dell Grab version is below 5.0.5 AND the appsync module contains any cleartext sensitive information (passwords, credentials, tokens, or secrets) that could be exploited by a local authenticated attacker for privilege escalation.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 5.0.5 or later
Fixed in 5.0.5
Interim mitigation

Implement proper encryption for sensitive information stored by the appsync module. Replace any cleartext storage mechanisms with secure encryption using appropriate cryptographic algorithms and key management.

Recommended fix Moderate confidence

5.0.5 or later

  1. Download Dell Grab for Windows version 5.0.5 or later from the official Dell support website
  2. Ensure you have administrative privileges on the local system
  3. Back up any existing Dell Grab configuration data if needed
  4. Uninstall the current version of Dell Grab for Windows
  5. Install the new version (5.0.5 or later) using the downloaded installer
  6. Verify the installation completed successfully
  7. Restart the system if prompted by the installer
  8. Confirm the appsync module no longer stores sensitive information in cleartext logs

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Grab Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
18.0 hours of engineering $3,200
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $5,120.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-25957 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data