dbcve.org
Workplace Virtual Desktop InfrastructureApplication · Zoom

CVE-2024-27244

HIGH · 7.8 CVSS v3.1 Published 2024-05-15
Fix available
A fix is available. Upgrade to 5.15.0 / 5.17.10 or later.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Insufficient verification of data authenticity in the installer for Zoom Workplace VDI App for Windows may allow an authenticated user to conduct an escalation of privilege via local access.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

The Zoom Workplace VDI App installer for Windows fails to properly verify the authenticity of data/components during installation. This allows an authenticated local user to manipulate installation artifacts or processes to gain elevated (administrative) privileges on the system.

MitigationApply the Zoom vendor patch/updated version of the Zoom Workplace VDI App for Windows. Ensure only trusted, verified installer packages are used in the VDI environment.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Workplace Virtual Desktop InfrastructureApplication
Affected:< 5.15.0>= 5.16.0, < 5.17.10

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm Zoom Workplace VDI App is installed
    Open Windows Settings > Apps & Features, or run 'Get-WmiObject -Class Win32_Product' or check the registry at HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall for an entry named Zoom Workplace VDI App or similar Zoom VDI product
    Affected if Zoom Workplace VDI App for Windows is present on the system
  2. Locate the installation directory
    Check typical Zoom installation paths such as C:\Program Files\ZoomVDI or C:\Users\%username%\AppData\Local\Zoom, or right-click the installed program in Apps & Features and select 'Open file location'
    Affected if Installation directory exists (indicates the vulnerable installer was used)
  3. Determine the installed version
    Right-click the executable (typically ZoomVDI.exe or similar) in the installation directory, select Properties, and check the File Version on the Details tab. Alternatively, check the Version value in the registry key for the installed product
    Affected if Version cannot be determined or falls within the affected ranges
  4. Compare version against affected ranges
    Parse the version number identified in step 3. The affected version ranges are: all versions < 5.15.0, OR versions >= 5.16.0 but < 5.17.10
    Affected if Installed version is less than 5.15.0, OR is 5.16.x through 5.17.9 (inclusive)
  5. Verify VDI-specific installation
    Confirm the installed product is specifically the VDI (Virtual Desktop Infrastructure) variant, not the standard Zoom Workplace App. Check the product name in Apps & Features or the installer package name used originally
    Affected if The product is confirmed as Zoom Workplace VDI App (the standard Zoom Workplace App is a different product and may have different version numbering)

A user is affected if Zoom Workplace VDI App for Windows is installed and the version number is either below 5.15.0 or falls between 5.16.0 and 5.17.9 inclusive.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 5.15.0 / 5.17.10 or later
Fixed in 5.15.05.17.10
Interim mitigation

Apply the Zoom vendor patch/updated version of the Zoom Workplace VDI App for Windows. Ensure only trusted, verified installer packages are used in the VDI environment.

Recommended fix High confidence

5.17.10 or later

  1. Navigate to the official Zoom download page at zoom.us/download or your organization's Zoom admin portal
  2. Download Zoom Workplace VDI App for Windows version 5.17.10 or later
  3. Run the installer and complete the installation process
  4. Verify the installed version by checking About or the application properties

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Workplace Virtual Desktop Infrastructure Scoped from the published advisory
  • Consultation3.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
12.0 hours of engineering $2,130
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,408.

Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-27244 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data