CVE-2024-28962
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedDell Command | Update, Dell Update, and Alienware Update UWP, versions prior to 5.4, contain an Exposed Dangerous Method or Function vulnerability. An unauthenticated attacker with remote access could potentially exploit this vulnerability, leading to denial of service.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceDell Command | Update, Dell Update, and Alienware Update UWP applications contain an exposed dangerous method or function that can be invoked by an unauthenticated attacker with remote access, leading to denial of service.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data< 5.4< 5.4< 5.4CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- None
- Integrity
- None
- Availability
- High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Check if affected Dell UWP applications are installedOpen PowerShell and run: Get-AppxPackage | Where-Object {$_.Name -match 'AlienwareUpdate|DellUpdate|DellCommandUpdate' -or $_.Publisher -match 'Dell'}Affected if Any of the three applications (Alienware Update, Dell Command Update, Dell Update) appear in the list
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Get installed version of Dell UWP appsFor each identified app, run: (Get-AppxPackage -Name <AppName>).VersionAffected if Version cannot be retrieved or app is not found - may indicate partial installation or removal
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Compare version against vulnerable thresholdCompare the installed version number to 5.4 (e.g., 5.3.1, 5.2.0, etc.)Affected if Installed version is less than 5.4 (e.g., 5.3.x, 5.2.x, 5.1.x, etc.)
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Verify UWP app package exists in Program FilesCheck for the app in C:\Program Files\WindowsApps\ or run: (Get-AppxPackage -Name <AppName>).InstallLocationAffected if Application package is present on the system, indicating the vulnerable executable is installed and the exposed method could be invoked
The system is affected if any of the three Dell UWP applications (Alienware Update, Dell Command Update, or Dell Update) are installed with a version lower than 5.4, as the vulnerable exposed dangerous method exists in those versions.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
dbcve · scoped5.4
Update Dell Command | Update, Dell Update, and Alienware Update to version 5.4 or later to remediate the vulnerability.
5.4
- Verify the current installed version of the Dell software (Alienware Update, Dell Command Update, or Dell Update)
- Download Dell Command | Update version 5.4 or later from the Dell support website
- Close any running instances of the affected application
- Run the installer for version 5.4 and follow the on-screen prompts to complete the upgrade
- Restart the system if prompted
- Verify the installation was successful by checking the application's version number
Generated from the published advisory — verify against the referenced sources before acting.
- Consultation2.0 h
- Implementation2.0 h
- Testing2.0 h
- Review / QA1.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,984.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2024-28962 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2024-28962 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data