Veeam Service Provider ConsoleApplication · Veeam

CVE-2024-29212

CRITICAL · 9.9 CVSS v3.0 Published 2024-05-14
Fix available
A fix is available. Upgrade to 7.0.0.19551 / 8.0.0.19552 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Due to an unsafe de-serialization method used by the Veeam Service Provider Console(VSPC) server in communication between the management agent and its components, under certain conditions, it is possible to perform Remote Code Execution (RCE) on the VSPC server machine.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Veeam Service Provider Console contains an unsafe deserialization vulnerability in the communication channel between its management agent and server components. This flaw allows an attacker to achieve remote code execution on the VSPC server under specific conditions, resulting in complete compromise of the affected system.

MitigationApply the vendor-provided security update for VSPC immediately. Until patched, restrict network access to the management agent communication ports and monitor for indicators of compromise.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Veeam Service Provider ConsoleApplication
Affected:< 7.0.0.19551>= 8.0.0.18054, < 8.0.0.19552

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Changed
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify VSPC installation and version
    Locate the Veeam Service Provider Console installation on the system. In the installation directory, locate the version information file or executable (typically named something like VeeamServiceProviderConsole.exe, version.dll, or check the program properties). Record the full version number.
    Affected if The installed version is below 7.0.0.19551, OR is 8.0.0.18054 or higher but below 8.0.0.19552
  2. Verify management agent communication is enabled
    Check if the Veeam Management Agent service is running and listening on expected ports. This typically involves checking Windows services for 'Veeam Service Provider Console Agent Service' or reviewing network configuration for ports used by VSPC agent-server communication.
    Affected if The management agent service is active and configured to communicate with the VSPC server, exposing the vulnerable communication channel
  3. Confirm VSPC server component is present
    On the VSPC server itself, verify the server component is installed. Check for the VSPC web service or backend service process (typically Veeam.ServiceProvider.Console.* services or executables in the installation folder).
    Affected if The VSPC server component is installed and running, serving as the target for the deserialization attack
  4. Assess network exposure of management agent ports
    Review firewall rules and network configuration to determine if the ports used for VSPC agent-server communication are accessible from untrusted networks. Check if the management agent communication endpoints are exposed to the internet or untrusted LAN segments.
    Affected if The management agent communication ports are reachable from untrusted network segments, enabling external attackers to send malicious serialized payloads

You are affected if the installed Veeam Service Provider Console version falls within the vulnerable ranges (< 7.0.0.19551 or >= 8.0.0.18054 and < 8.0.0.19552) AND the management agent communication channel is exposed to potential attackers.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 7.0.0.19551 / 8.0.0.19552 or later
Fixed in 7.0.0.195518.0.0.19552
Interim mitigation

Apply the vendor-provided security update for VSPC immediately. Until patched, restrict network access to the management agent communication ports and monitor for indicators of compromise.

Recommended fix High confidence

7.0.0.19551 or later for v7; 8.0.0.19552 or later for v8

  1. Identify your currently installed Veeam Service Provider Console version
  2. For VSPC 7.x users: Upgrade to version 7.0.0.19551 or later
  3. For VSPC 8.x users: Upgrade to version 8.0.0.19552 or later
  4. Download the appropriate update from the official Veeam support portal at www.veeam.com
  5. Apply the upgrade following standard Veeam upgrade procedures
  6. Verify the upgrade was successful and the service is running
Caveat Review Veeam release notes for any compatibility or configuration changes before upgrading

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Veeam Service Provider Console Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing6.0 h
  • Review / QA3.0 h
15.0 hours of engineering $2,560
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $4,096.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2024-29212 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-29212 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data