CVE-2024-36410
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedSuiteCRM is an open-source Customer Relationship Management (CRM) software application. In versions prior to 7.14.4 and 8.6.1, poor input validation allows for SQL Injection in EmailUIAjax messages count controller. Versions 7.14.4 and 8.6.1 contain a fix for this issue.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceSQL injection vulnerability in SuiteCRM's EmailUIAjax messages count controller due to poor input validation. Attackers can inject malicious SQL queries through unsanitized input parameters in the affected component.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data< 7.14.4>= 8.0.0, < 8.6.1CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify installed SuiteCRM versionAccess the SuiteCRM admin panel and navigate to Admin > System Information, or locate the version.php file in the SuiteCRM root directory (typically at include/utils.php or a dedicated version file).Affected if The installed version is less than 7.14.4, or greater than or equal to 8.0.0 but less than 8.6.1
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Verify the EmailUIAjax component is accessibleConfirm that the EmailUIAjax controller is enabled and reachable in the SuiteCRM instance. This is typically accessed via the /index.php?module=EmailUIAjax endpoint.Affected if The EmailUIAjax endpoint is accessible without additional authentication restrictions beyond standard SuiteCRM login.
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Check for unsanitized input parameters in EmailUIAjaxReview the EmailUIAjax controller code, specifically the messages count action. Look for direct use of request parameters in SQL queries without proper escaping or parameterized queries.Affected if The messages count function constructs SQL queries using raw input from request parameters without using prepared statements or input sanitization functions.
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Confirm vulnerability exposureTest whether the messages count endpoint accepts and processes unsanitized SQL input through parameters such as user_id, mailbox, or related fields used in count operations.Affected if The endpoint processes SQL-sensitive parameters without validating input against expected data types or sanitizing special characters.
You are affected if your SuiteCRM version is below 7.14.4 or between 8.0.0 and 8.6.1, and the EmailUIAjax module is accessible and processes user-supplied parameters in SQL queries without sanitization.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
dbcve · scoped7.14.48.6.1
Upgrade to SuiteCRM version 7.14.4 or 8.6.1 (or later) which contains the fix for this SQL injection vulnerability. If immediate upgrade is not feasible, implement input validation and parameterized queries on the EmailUIAjax endpoint.
SuiteCRM 7.14.4 or SuiteCRM 8.6.1 (depending on which major version branch is in use)
- Identify the currently installed SuiteCRM version using the application or admin interface
- For SuiteCRM 7.x versions < 7.14.4: Plan upgrade to version 7.14.4
- For SuiteCRM 8.x versions >= 8.0.0 and < 8.6.1: Plan upgrade to version 8.6.1
- Review upgrade documentation at docs.suitecrm.com before proceeding
- Perform a complete backup of the database and files
- Test the upgrade in a staging environment first
- Execute the upgrade following official upgrade procedures
- Verify the upgrade was successful and the vulnerability is resolved
Generated from the published advisory — verify against the referenced sources before acting.
- Consultation3.0 h
- Implementation4.0 h
- Testing4.0 h
- Review / QA2.0 h
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Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2024-36410 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2024-36410 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data