Data Domain Operating SystemOperating system · Dell

CVE-2024-37138

MEDIUM · 6.8 CVSS v3.1 Published 2024-06-26
Fix available
A fix is available. Upgrade to 7.7.5.40 / 7.10.1.30 or later.
See remediation →
74/100
Remediation priority · Elevated
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Dell PowerProtect DD, versions prior to 8.0, LTS 7.13.1.0, LTS 7.10.1.30, LTS 7.7.5.40 on DDMC contain a relative path traversal vulnerability. A remote high privileged attacker could potentially exploit this vulnerability, leading to the application sending over an unauthorized file to the managed system.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Dell PowerProtect DD versions prior to 8.0, LTS 7.13.1.0, LTS 7.10.1.30, and LTS 7.7.5.40 on DDMC contain a relative path traversal vulnerability that allows a remote high-privileged attacker to force the application to send unauthorized files from the managed system to an attacker-controlled location.

MitigationApply vendor-provided patches for affected versions or upgrade to the fixed releases (8.0 or later, LTS 7.13.1.0 or later, LTS 7.10.1.30 or later, LTS 7.7.5.40 or later). Restrict network access to DDMC management interfaces to high-privileged users only.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Data Domain Operating SystemOperating system
Affected:< 7.7.5.40>= 7.8.0.0, < 7.10.1.30>= 7.11.0.0, < 7.13.1.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
High
User interaction
None
Scope
Changed
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify DDMC version via CLI
    Log into the Data Domain system via SSH and run the command 'ddmc -version' or 'system show version' to retrieve the DDMC version information
    Affected if The displayed version falls within the affected ranges: < 7.7.5.40, >= 7.8.0.0 and < 7.10.1.30, >= 7.11.0.0 and < 7.13.1.0, or < 8.0 (if newer branch)
  2. Confirm DDMC is enabled
    Run the command 'ddmc status' or check if the DDMC service is active using 'system services show' to determine if Data Domain Management Center is currently enabled on the system
    Affected if DDMC is enabled and the version is in the affected ranges from step 1
  3. Determine if system is DDMC or managed system
    Execute 'ddmc show' or 'ddmc -c' to identify whether this system is the DDMC central management console or a managed system. The vulnerability affects the DDMC component specifically
    Affected if This system is the DDMC (central management) and the version is affected, meaning it can be coerced to send files from managed systems
  4. Check DDMC file transfer configuration
    Review DDMC file transfer or export configuration using 'ddmc export-path show' or similar commands to see if file transfer paths are configured
    Affected if File transfer/export paths are configured on an affected DDMC version, which could be exploited for path traversal
  5. Compare installed version against fixed releases
    Verify the exact version number obtained in step 1 against the fixed releases: 8.0 or later, LTS 7.13.1.0 or later, LTS 7.10.1.30 or later, LTS 7.7.5.40 or later
    Affected if The installed version is lower than any of these fixed releases

A system is affected if it runs DDMC (Data Domain Management Center) with a version in the vulnerable ranges and the DDMC service is enabled, allowing a remote high-privileged attacker to exploit the relative path traversal to exfiltrate files.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 7.7.5.40 / 7.10.1.30 / 7.13.1.0 or later
Fixed in 7.7.5.407.10.1.307.13.1.0
Interim mitigation

Apply vendor-provided patches for affected versions or upgrade to the fixed releases (8.0 or later, LTS 7.13.1.0 or later, LTS 7.10.1.30 or later, LTS 7.7.5.40 or later). Restrict network access to DDMC management interfaces to high-privileged users only.

Recommended fix High confidence

Upgrade to DDOS 8.0 or LTS 7.13.1.0 (LTS 7.10.1.30 or LTS 7.7.5.40 are also fixed)

  1. 1. Identify the current Data Domain Operating System (DDOS) version by running 'ddos Version' or checking the DDMC interface.
  2. 2. Determine which upgrade path applies based on your current version (LTS to LTS, or to 8.0).
  3. 3. Schedule a maintenance window as upgrades require system downtime.
  4. 4. Download the appropriate upgrade image from Dell Support (www.dell.com/support) - either LTS 7.7.5.40, LTS 7.10.1.30, LTS 7.13.1.0, or 8.0 depending on your upgrade strategy.
  5. 5. Upload the upgrade file to the DD system using 'ddos upgrade <path-to-file>' or via DDMC.
  6. 6. Run pre-upgrade checks using 'ddos upgrade -n <file>' to validate the image.
  7. 7. Execute the upgrade using 'ddos upgrade -f <file>' or via DDMC.
  8. 8. Verify successful completion and new version with 'ddos Version'.
Caveat Standard DDOS upgrade - review Dell release notes for specific version changes; LTS to LTS upgrades recommended for production systems

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Data Domain Operating System Scoped from the published advisory
  • Consultation3.0 h
  • Implementation4.0 h
  • Testing2.0 h
  • Review / QA2.0 h
11.0 hours of engineering $1,980
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2024-37138 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-37138 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data