dbcve.org
Workplace DesktopApplication · Zoom

CVE-2024-39827

MEDIUM · 5.5 CVSS v3.1 Published 2024-07-15
Fix available
A fix is available. Upgrade to 6.0.10 or later.
See remediation →
58/100
Remediation priority · Elevated
No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Improper input validation in the installer for Zoom Workplace Desktop App for Windows before version 6.0.10 may allow an authenticated user to conduct a denial of service via local access.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

The installer for Zoom Workplace Desktop App for Windows before version 6.0.10 contains improper input validation that allows an authenticated local user to trigger a denial of service condition.

MitigationUpgrade Zoom Workplace Desktop App for Windows to version 6.0.10 or later.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Workplace DesktopApplication
Affected:< 6.0.10

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
None
Integrity
None
Availability
High

CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm Zoom Workplace Desktop is installed
    Open Windows Settings > Apps > Installed apps, or use Add/Remove Programs, and search for 'Zoom Workplace' or 'Zoom' to see if the application is present
    Affected if Zoom Workplace Desktop for Windows is not installed, this CVE does not apply
  2. Identify the installed Zoom version
    Locate the Zoom executable (typically in C:\Users\<username>\AppData\Roaming\Zoom\bin or C:\Program Files\Zoom\bin) or check the version in Apps & features. Right-click the Zoom.exe file, select Properties, and view the Details tab for Product Version
    Affected if Cannot determine version - further investigation needed
  3. Compare version against affected range
    Take the installed version number (e.g., 6.0.5, 6.0.9, 5.17.0) and compare it to the affected range: any version before 6.0.10 is vulnerable
    Affected if Installed version is less than 6.0.10 (for example, 6.0.8, 6.0.0, 5.x.x) - the environment is affected
  4. Verify local user authentication context
    This vulnerability requires an authenticated local user to trigger the denial of service. Confirm that local user accounts exist on the system and Zoom runs in a context where local users could interact with it
    Affected if System allows local user accounts and Zoom is accessible to those users - the exploitation condition exists

The environment is affected if Zoom Workplace Desktop for Windows is installed with any version prior to 6.0.10, as the improper input validation flaw is present in those versions.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 6.0.10 or later
Fixed in 6.0.10
Interim mitigation

Upgrade Zoom Workplace Desktop App for Windows to version 6.0.10 or later.

Recommended fix High confidence

Upgrade to Zoom Workplace Desktop App for Windows version 6.0.10 or later

  1. Navigate to the official Zoom download page (zoom.us/download) or your organization's approved software distribution center
  2. Download Zoom Workplace Desktop App for Windows version 6.0.10 or later
  3. Close all running instances of the Zoom application
  4. Run the downloaded installer with administrator privileges
  5. Follow the on-screen installation prompts to complete the update
  6. Restart your computer if prompted by the installer
  7. Verify the successful update by opening Zoom and navigating to Help > About Zoom to confirm the version is 6.0.10 or higher

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Workplace Desktop Scoped from the published advisory
  • Consultation2.0 h
  • Implementation3.0 h
  • Testing2.0 h
  • Review / QA1.0 h
8.0 hours of engineering $1,420
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,272.

Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-39827 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data