Out-of-bounds WriteWeakness · CWE-787

CVE-2024-39927

HIGH · 8.2 CVSS v3.1 Published 2024-07-10
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
91/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Out-of-bounds write vulnerability exists in Ricoh MFPs and printers. If a remote attacker sends a specially crafted request to the affected products, the products may be able to cause a denial-of-service (DoS) condition and/or user's data may be destroyed.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

An out-of-bounds write vulnerability exists in Ricoh MFPs and printers where a remote attacker can send a specially crafted request to trigger memory corruption. This can cause denial of service and/or destroy user data on affected devices.

MitigationApply vendor-supplied firmware updates when available. As an interim control, restrict network access to affected devices and consider network segmentation to limit exposure to unauthenticated attackers.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
Low
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Ricoh MFP or printer on the network
    Access the device web interface or check network scan results to confirm the device is a Ricoh product. Look for 'Ricoh' in the device name or model information.
    Affected if The device is a Ricoh MFP or printer model.
  2. Determine the installed firmware version
    Log into the device web management interface and navigate to the Device Information or System Settings page to view the firmware version. Alternatively, print a configuration page from the device control panel.
    Affected if The firmware version matches or falls within the range specified in the Ricoh security advisory for CVE-2024-39927.
  3. Verify network service exposure
    Scan the device IP address using a port scanner (such as nmap) to identify open network ports. Focus on HTTP/HTTPS (ports 80/443) and other management services.
    Affected if The device has network services accessible from an untrusted network segment.
  4. Check if remote request processing is enabled
    Review the device network configuration settings in the web interface to confirm that remote print protocols (such as Web Services, IPP, or remote firmware update features) are enabled.
    Affected if Remote network request processing features are enabled on the device.
  5. Assess network accessibility
    Determine whether the device IP address is reachable from network segments that contain untrusted or internet-facing systems. Review firewall rules and network ACLs.
    Affected if The device is accessible from networks outside the trusted internal network.

A user is affected if they have a Ricoh MFP or printer where the installed firmware version matches the affected versions in the Ricoh advisory and the device network services are accessible to potential attackers.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply vendor-supplied firmware updates when available. As an interim control, restrict network access to affected devices and consider network segmentation to limit exposure to unauthenticated attackers.

Have this fixed Scoped from the published advisory
  • Consultation3.0 h
  • Implementation6.0 h
  • Testing3.0 h
  • Review / QA2.0 h
14.0 hours of engineering $2,490
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-39927 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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