CVE-2024-4197
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedAn unrestricted file upload vulnerability in Avaya IP Office was discovered that could allow remote command or code execution via the One-X component. Affected versions include all versions prior to 11.1.3.1.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceAn unrestricted file upload vulnerability in the One-X component of Avaya IP Office allows attackers to upload malicious files to the system without proper validation, potentially leading to remote code execution. The vulnerability stems from insufficient checks on uploaded files, enabling attackers to bypass authentication and execute arbitrary commands on the affected system.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data< 11.1.3.1CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
-
Determine Avaya IP Office versionAccess the IP Office System or Administration interface and navigate to the system information or about section to view the installed software version. Alternatively, check the release notes or installation documentation for version identification methods.Affected if The installed version is lower than 11.1.3.1 (for example, 11.0.x, 10.x, or earlier releases).
-
Verify One-X component is accessibleConfirm that the One-X web portal or API endpoint is exposed and reachable on the network. Check network configuration files or firewall rules for Allow rules targeting port or path associated with One-X.Affected if The One-X component is externally accessible or enabled without additional network restrictions.
-
Review file upload directoriesInspect the directories configured for file uploads within the One-X component for any unexpected or recently created files, particularly executable scripts (.asp, .jsp, .php, .exe, .sh) or suspicious file types.Affected if Unexpected script files or executable content exists in upload directories, especially if created recently or by unknown users.
-
Examine system logs for upload activityReview One-X component logs and web server access logs for patterns indicating file upload requests, particularly those with unusual file extensions or repeated upload attempts.Affected if Logs show upload requests with potentially malicious file extensions or anomalous upload patterns from unauthorized sources.
You are affected if your Avaya IP Office version is below 11.1.3.1 and the One-X component is exposed, or if you find suspicious uploaded files or anomalous upload activity in your logs.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
dbcve · scoped11.1.3.1
Upgrade Avaya IP Office to version 11.1.3.1 or later to patch the vulnerability. If immediate patching is not feasible, implement network segmentation and restrict external access to the One-X component while monitoring for suspicious file upload activities.
IP Office version 11.1.3.1
- Download the IP Office 11.1.3.1 update from Avaya's official download portal (download.avaya.com)
- Review the IP Office upgrade guide for version 11.1.3.1 before initiating the update
- Create a full backup of the current IP Office configuration
- Schedule a maintenance window as upgrades may require system downtime
- Upload and apply the 11.1.3.1 update via the IP Office Manager or Web Manager interface
- Verify the One-X Portal component is updated to version 11.1.3.1
- Confirm the upgrade was successful by checking the system version and ensuring all services are running
- Test that file upload functionality in One-X now properly validates and restricts file types
Generated from the published advisory — verify against the referenced sources before acting.
- Consultation4.0 h
- Implementation8.0 h
- Testing6.0 h
- Review / QA3.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $5,888.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2024-4197 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2024-4197 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.
A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data