dbcve.org
Path TraversalWeakness · CWE-22

CVE-2024-44011

HIGH · 7.5 CVSS v3.1 Published 2024-10-05
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
82/100
Remediation priority · High
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in ExpressTech Systems WP Ticket Ultra Help Desk & Support Plugin wp-ticket-ultra allows PHP Local File Inclusion.This issue affects WP Ticket Ultra Help Desk & Support Plugin: from n/a through <= 1.0.5.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

A path traversal vulnerability in the WP Ticket Ultra plugin allows unauthenticated attackers to perform local file inclusion by manipulating file path parameters. This can be exploited to read sensitive files on the server, potentially exposing configuration files, credentials, or source code.

MitigationUpdate to a patched version of WP Ticket Ultra if available; otherwise, implement input validation to restrict file paths and consider deploying a WAF rule to block traversal patterns (../) in HTTP requests.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
High
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm WP Ticket Ultra plugin is installed
    Navigate to wp-content/plugins/ directory and check for a folder named 'wp-ticket-ultra' or 'wp-ticket-ultra-pro'. Alternatively, list installed plugins via WordPress admin under Plugins > Installed Plugins.
    Affected if The plugin folder exists in the plugins directory and appears in the WordPress plugin list.
  2. Identify installed version
    Open the main plugin file (usually wp-ticket-ultra.php or class-wp-ticket-ultra.php) and locate the Version header in the plugin comment block at the top of the file. Compare this version number against the known vulnerable version range.
    Affected if The installed version matches or falls within the vulnerable version range for this CVE.
  3. Verify plugin is active
    Check the wp_options table in the database for the option 'active_plugins' or use WordPress admin to confirm the plugin status. Alternatively, check for a database entry indicating wp-ticket-ultra is enabled.
    Affected if The plugin shows as active in WordPress, meaning the vulnerable code can be reached via HTTP requests.
  4. Check for vulnerable file inclusion endpoint
    Review plugin source code for functions handling file path parameters, typically involving include(), require(), or similar file loading functions. Look for parameters that accept file paths without proper sanitization. Common parameter names may include 'file', 'path', 'template', or 'view'.
    Affected if The plugin contains file inclusion code that processes user-supplied path parameters without validating for traversal patterns like '../'.
  5. Inspect HTTP access logs for exploitation attempts
    Review web server access logs (Apache error.log, Nginx access.log, or similar) for requests to the WP Ticket Ultra plugin endpoint containing '../' patterns or suspicious file path traversal sequences.
    Affected if Logs contain requests to the plugin with path traversal patterns targeting sensitive files outside the web root.

A user is affected if the WP Ticket Ultra plugin is installed, active, and running a vulnerable version that contains unauthenticated file path parameter handling without proper traversal sanitization.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Update to a patched version of WP Ticket Ultra if available; otherwise, implement input validation to restrict file paths and consider deploying a WAF rule to block traversal patterns (../) in HTTP requests.

Have this fixed Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing2.0 h
  • Review / QA1.0 h
9.0 hours of engineering $1,600
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-44011 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
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