Cyber ProtectApplication · Acronis

CVE-2024-55540

HIGH · 7.8 CVSS v3.1 Published 2025-01-02
Fix available
A fix is available. Upgrade to after 15 or later.
See remediation →
81/100
Remediation priority · High
No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Local privilege escalation due to DLL hijacking vulnerability. The following products are affected: Acronis Cyber Protect 16 (Windows) before build 39169.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Local privilege escalation vulnerability in Acronis Cyber Protect 16 (Windows) before build 39169 due to DLL hijacking. The application loads dynamic link libraries from insecure paths, allowing an authenticated local attacker to place a malicious DLL that gets loaded and executed with elevated (SYSTEM) privileges.

MitigationUpgrade Acronis Cyber Protect 16 to build 39169 or later. For defense-in-depth, restrict write access to directories in the application's DLL search path and monitor for unauthorized DLL placement.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Cyber ProtectApplication
Affected:<= 15= 16

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify if Acronis Cyber Protect is installed
    Check for the product in Windows Registry under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ or look for the Acronis installation directory (typically C:\Program Files\Acronis)
    Affected if The product is found on the system
  2. Determine the installed version and build number
    Open the Windows Registry key HKLM\SOFTWARE\Acronis\Global\ or check the file version of CoreServiceStarter.exe in the Acronis installation folder (right-click > Properties > Details)
    Affected if The version shows 16.x with build lower than 39169, or version 15 or lower, or no build number is displayed (older installation)
  3. Identify the DLL search path used by Acronis services
    Open Task Manager, find an Acronis service process (such as Acronis Core Service), right-click and select 'Open file location'. Use Process Explorer (from Sysinternals) to view the DLL search path for the running process
    Affected if The DLL search path includes world-writable directories (such as the application directory itself, temp folders, or directories with weak ACLs)
  4. Check for unauthorized DLLs in the application directory
    Navigate to the Acronis installation directory (commonly C:\Program Files\Acronis or C:\Program Files (x86)\Acronis) and list all .dll files. Compare against known legitimate Acronis DLLs or check file timestamps for recently added files
    Affected if Unexpected DLL files exist, especially with unusual timestamps or names that do not match Acronis component patterns

The system is affected if Acronis Cyber Protect version 16 with build lower than 39169 or version 15 or earlier is installed, and the DLL search path contains writable directories where an attacker could place a malicious DLL.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 15
Interim mitigation

Upgrade Acronis Cyber Protect 16 to build 39169 or later. For defense-in-depth, restrict write access to directories in the application's DLL search path and monitor for unauthorized DLL placement.

Recommended fix Moderate confidence

Acronis Cyber Protect 16 build 39169 or later

  1. Upgrade Acronis Cyber Protect 16 (Windows) to build 39169 or later
  2. Verify the upgrade was successful by checking the build number in the product UI or via the command line
  3. Restart any affected services if prompted

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Cyber Protect Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA1.0 h
10.0 hours of engineering $1,750
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,800.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2024-55540 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-55540 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data