CVE-2024-6200
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedHaloITSM versions up to 2.146.1 are affected by a Stored Cross-Site Scripting (XSS) vulnerability. The injected JavaScript code can execute arbitrary action on behalf of the user accessing a ticket. HaloITSM versions past 2.146.1 (and patches starting from 2.143.61 ) fix the mentioned vulnerability.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceHaloITSM versions up to 2.146.1 contain a stored XSS vulnerability where malicious JavaScript can be injected into ticket data. When other users access the affected ticket, the injected script executes, allowing arbitrary actions to be performed on behalf of those users.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data< 2.143.61>= 2.144, < 2.146.1CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- Low
- User interaction
- Required
- Scope
- Changed
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify HaloITSM versionLocate the version number of your HaloITSM installation through the application admin interface, about page, or installation documentation. Common locations include the system administration panel or version information file within the application directory.Affected if The installed version is less than 2.143.61, or is greater than or equal to 2.144 but less than 2.146.1
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Compare version against affected rangesDetermine if your installed version falls into any of the affected ranges: all versions below 2.143.61, or versions 2.144.x through 2.146.0. If your version is 2.146.1 or later, it is not affected.Affected if The installed version is in the range < 2.143.61 OR >= 2.144.0 AND < 2.146.1
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Inspect ticket data storageExamine the database or ticket records where user-submitted data is stored. Look for any ticket entries containing HTML script tags, JavaScript event handlers, or suspicious encoded content that could represent XSS payloads.Affected if Stored ticket data contains unescaped HTML, script tags, or JavaScript code that could execute when tickets are viewed by other users
You are affected if your HaloITSM version is below 2.143.61 or between 2.144.0 and 2.146.0 inclusive, and your ticket data contains malicious script content that would execute on user access.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
dbcve · scoped2.143.612.146.1
Upgrade HaloITSM to version 2.146.1 or later, or apply the vendor patch starting from version 2.143.61.
2.146.2 or later
- Backup the current HaloITSM installation and database before proceeding with any upgrade
- Obtain HaloITSM version 2.146.2 or later from the official vendor (haloitsm.com)
- Apply the upgrade following the vendor's standard upgrade procedure for HaloITSM
- Confirm the upgrade was successful by verifying the version number in the application
- Test that the stored XSS vulnerability in ticket fields is no longer exploitable
Generated from the published advisory — verify against the referenced sources before acting.
- Consultation2.0 h
- Implementation4.0 h
- Testing2.0 h
- Review / QA1.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,560.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2024-6200 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2024-6200 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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