Home Flex FirmwareOperating system · Chargepoint

CVE-2024-7392

MEDIUM · 6.5 CVSS v3.1 Published 2024-11-22
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
70/100
Remediation priority · Elevated
No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
ChargePoint Home Flex Bluetooth Low Energy Denial-of-Service Vulnerability. This vulnerability allows network-adjacent attackers to create a denial-of-service condition on affected installations of ChargePoint Home Flex charging devices. Authentication is not required to exploit this vulnerability. The specific flaw exists within the connection handling of the Bluetooth Low Energy interface. The issue results from limiting the number of active connections to the product. An attacker can leverage this vulnerability to create a denial-of-service condition on the system. Was ZDI-CAN-21455.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

The ChargePoint Home Flex EV charger has a vulnerability in its Bluetooth Low Energy interface where the device limits the number of active BLE connections. An attacker within BLE range can exhaust available connection slots by initiating multiple connections, preventing legitimate users from connecting and creating a denial-of-service condition. No authentication is required.

MitigationApply the vendor-supplied firmware update when available. If no update exists, consider network segmentation and physical access controls to limit proximity of unauthorized attackers to the BLE interface.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Home Flex FirmwareOperating system
Affected:= 5.5.3.13

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Adjacent
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
None
Availability
High

CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the device model
    Locate the physical ChargePoint Home Flex charger and verify it is the Home Flex model. This can also be confirmed through the ChargePoint app under Device Settings or by checking the device label.
    Affected if The device is not a ChargePoint Home Flex charger, then this specific CVE does not apply.
  2. Check the installed firmware version
    Open the ChargePoint mobile app, select the Home Flex device, and navigate to Settings > Device Info to view the firmware version. Alternatively, check the device label or use BLE tooling to query the firmware if available.
    Affected if The firmware version is exactly 5.5.3.13, then the device is affected by this vulnerability.
  3. Verify BLE interface is enabled
    Attempt to scan for the charger using a BLE scanner app or tool (such as nRF Connect) from a mobile device. The device will appear as 'ChargePoint' with its serial number if BLE is active.
    Affected if BLE is discoverable and active, the device is vulnerable to connection exhaustion attacks. If BLE is disabled or not discoverable, the attack surface may be reduced.
  4. Check for connection availability
    Use a BLE tool to attempt multiple connections to the device. Observe whether the device accepts new connections or returns an error indicating connection slots are exhausted.
    Affected if The device accepts connections but has a low limit (typically 2-4 concurrent connections), confirming the vulnerability condition exists.

If the device is a ChargePoint Home Flex with firmware version 5.5.3.13 and BLE is enabled, it is affected by this BLE connection exhaustion vulnerability.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply the vendor-supplied firmware update when available. If no update exists, consider network segmentation and physical access controls to limit proximity of unauthorized attackers to the BLE interface.

Fix this in Home Flex Firmware Scoped from the published advisory
  • Consultation2.0 h
  • Implementation1.0 h
  • Testing2.0 h
  • Review / QA1.0 h
6.0 hours of engineering $1,060
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-7392 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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