dbcve.org
Robot ScheduleApplication · Fortra

CVE-2024-8264

MEDIUM · 5.5 CVSS v3.1 Published 2024-10-09
Fix available
A fix is available. Upgrade to 3.05 or later.
See remediation →
57/100
Remediation priority · Elevated
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Fortra's Robot Schedule Enterprise Agent prior to version 3.05 writes FTP username and password information to the agent log file when detailed logging is enabled.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Fortra's Robot Schedule Enterprise Agent versions prior to 3.05 write FTP credentials (usernames and passwords) to the agent's log files when detailed logging is enabled. This is an information disclosure vulnerability where sensitive authentication credentials are exposed in plaintext logs, potentially allowing unauthorized access if log files are compromised or accessed.

MitigationUpgrade to Robot Schedule Enterprise Agent version 3.05 or later to resolve the credential exposure. Additionally, review and restrict access to log files, and consider disabling detailed logging if upgrade is not immediately feasible.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Robot ScheduleApplication
Affected:>= 1.24, < 3.05

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check installed Robot Schedule Enterprise Agent version
    Locate the Robot Schedule installation directory and check the version information, typically found in an About dialog, version file, or by running the agent with a version flag. Common locations include the program directory or registry entries.
    Affected if installed version is 1.24 or higher but lower than 3.05
  2. Determine if detailed logging is enabled
    Check the Robot Schedule configuration settings for logging verbosity. This is typically found in the agent configuration file, GUI settings, or registry under the logging section. Look for settings related to 'detailed logging', 'debug logging', or 'verbose logging'.
    Affected if detailed or verbose logging is turned on
  3. Examine agent log files for plaintext credentials
    Open the Robot Schedule Enterprise Agent log files (typically in a 'logs' subdirectory within the installation folder) and search for strings containing FTP usernames and passwords. Use a text search for patterns like 'password', 'user', or look for FTP connection strings in plaintext.
    Affected if log files contain any plaintext FTP usernames or passwords

A user is affected if their Robot Schedule Enterprise Agent version is 1.24 or higher but below 3.05 AND detailed logging is enabled AND the log files contain plaintext FTP credentials.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 3.05 or later
Fixed in 3.05
Interim mitigation

Upgrade to Robot Schedule Enterprise Agent version 3.05 or later to resolve the credential exposure. Additionally, review and restrict access to log files, and consider disabling detailed logging if upgrade is not immediately feasible.

Recommended fix High confidence

Robot Schedule Enterprise Agent version 3.05 or later

  1. 1. Inventory all Robot Schedule Enterprise Agent installations in your environment to identify affected instances (versions 1.24 through 3.04).
  2. 2. Review the current version of each installation using the Robot Schedule administrative interface or command-line tools.
  3. 3. Schedule a maintenance window for the upgrade process.
  4. 4. Obtain the version 3.05 or later installer from Fortra's official distribution channels (hstechdocs.helpsystems.com or www.fortra.com).
  5. 5. Back up current agent configuration files and log directories before upgrading.
  6. 6. Upgrade each affected Robot Schedule Enterprise Agent installation to version 3.05 or the latest available stable release.
  7. 7. After upgrade, enable detailed logging temporarily and inspect log files to confirm FTP credentials are no longer being written.
  8. 8. Disable detailed logging if not needed for ongoing operations, or ensure log files are properly secured with restricted access controls.
Caveat Review Fortra release notes for version 3.05 to check for any configuration or behavioral changes that may affect existing jobs or integrations

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Robot Schedule Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing2.0 h
  • Review / QA1.0 h
7.0 hours of engineering $1,240
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,984.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-8264 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
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  • Version or environment caveats, and links to real fixes
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