CVE-2024-8924
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedServiceNow has addressed a blind SQL injection vulnerability that was identified in the Now Platform. This vulnerability could enable an unauthenticated user to extract unauthorized information. ServiceNow deployed an update to hosted instances, and ServiceNow provided the update to our partners and self-hosted customers. Further, the vulnerability is addressed in the listed patches and hot fixes.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceA blind SQL injection vulnerability exists in ServiceNow's Now Platform that allows unauthenticated attackers to extract unauthorized information from the database. Unlike standard SQL injection, blind SQLi forces attackers to infer data by observing behavioral differences in application responses rather than seeing direct database output.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data= xanadu= vancouver= washington_dcCVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- None
- Availability
- None
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify the Now Platform versionLog into the ServiceNow instance and navigate to System Properties > About or check the instance details page to view the platform version and release name (e.g., xanadu, vancouver, washington_dc)Affected if The installed version matches xanadu, vancouver, or washington_dc and no security patches have been applied
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Confirm the instance typeDetermine whether the instance is ServiceNow-hosted (SaaS) or self-hosted (On-Premise/Private Instance) by reviewing the instance details or contacting the administratorAffected if The instance is self-hosted and running an affected version without patches
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Check for installed security patchesNavigate to System Patch > Patch in the ServiceNow navigation and look for patches related to CVE-2024-8924, or check the fix list in the system diagnosticsAffected if No security patches for CVE-2024-8924 are installed on an affected version
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Review outbound integration endpointsCheck System Web Services > Outbound > REST Message or System Web Services > Outbound > SOAP Message for any publicly accessible endpoints that process user-supplied data without proper sanitizationAffected if The system exposes REST/SOAP endpoints that accept unfiltered query parameters which could be leveraged for blind SQLi exploitation
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Verify instance accessibilityConfirm whether the instance is accessible from the internet without VPN or authentication controls by reviewing access control lists and network exposure settingsAffected if The instance is externally accessible without additional authentication layers and runs an unpatched affected version
A user is affected if their ServiceNow Now Platform version is xanadu, vancouver, or washington_dc and no CVE-2024-8924 security patch has been applied, especially if the instance is externally accessible.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataApply the ServiceNow patches and hot fixes provided for the Now Platform; hosted instances have already received the update. For self-hosted customers, obtain and deploy the provided patches immediately.
- Consultation2.0 h
- Implementation4.0 h
- Testing6.0 h
- Review / QA2.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,808.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2024-8924 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2024-8924 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data