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Poly Tc8 FirmwareOperating system · Hp

CVE-2024-9579

HIGH · 7.5 CVSS v3.1 Published 2024-11-05
Fix available
A fix is available. Upgrade to 4.3.2 / 6.3.2 or later.
See remediation →
80/100
Remediation priority · High
No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A potential vulnerability was discovered in certain Poly video conferencing devices. The firmware flaw does not properly sanitize user input. The exploitation of this vulnerability is dependent on a layered attack and cannot be exploited by itself.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

This is a firmware input sanitization vulnerability in certain Poly video conferencing devices. The flaw allows improper user input handling in the firmware, but cannot be exploited in isolation - it requires a chained or layered attack scenario to be weaponized.

MitigationApply vendor-provided firmware patches when available and implement defense-in-depth controls (network segmentation, access controls) to mitigate the layered attack requirement.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Poly Tc8 FirmwareOperating system
Affected:< 6.3.2
Poly Tc10 FirmwareOperating system
Affected:< 6.3.2
Poly Studio G7500 FirmwareOperating system
Affected:< 4.3.2
Poly Studio X30 FirmwareOperating system
Affected:<= 4.3.2
Poly Studio X50 FirmwareOperating system
Affected:< 4.3.2
Poly Studio X70 FirmwareOperating system
Affected:< 4.3.2
Poly Studio X52 FirmwareOperating system
Affected:< 4.3.2
Poly Studio G62 FirmwareOperating system
Affected:< 4.3.2

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Adjacent
Complexity
High
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:A/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the Poly device model
    Access the device admin interface or check the physical device label to confirm the exact model (e.g., Poly TC8, Poly Studio X50, Poly Studio G7500)
    Affected if The device model is one of: TC8, TC10, Studio G7500, Studio X30, Studio X50, Studio X70, Studio X52, or Studio G62
  2. Retrieve the current firmware version
    Log into the device admin console or use the device support menu to view the installed firmware version information
    Affected if The firmware version cannot be determined or is not visible through standard admin interfaces
  3. Compare firmware version against affected ranges
    Match your installed firmware version to the affected thresholds: TC8/TC10 must be < 6.3.2; Studio G7500/X30/X50/X70/X52/G62 must be < 4.3.2 (X30 also includes <= 4.3.2)
    Affected if The installed firmware version is lower than the threshold for your specific device model (e.g., TC8 on 6.2.1, Studio X50 on 4.2.9, etc.)
  4. Assess chained attack feasibility
    Review network exposure and access controls - this vulnerability requires additional attack vectors to be exploitable
    Affected if The device is directly accessible from untrusted networks or lacks network segmentation

You are affected if you have a listed Poly device model running firmware below the version threshold for that model, and the device has sufficient network exposure for a chained attack to be plausible.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 4.3.2 / 6.3.2 or later
Fixed in 4.3.26.3.2
Interim mitigation

Apply vendor-provided firmware patches when available and implement defense-in-depth controls (network segmentation, access controls) to mitigate the layered attack requirement.

Recommended fix High confidence

Poly Tc8/Tc10: Firmware 6.3.2 | Poly Studio G7500/X50/X70/X52/G62: Firmware 4.3.2 | Poly Studio X30: Firmware 4.3.2

  1. 1. Identify the specific Poly device model from the affected product list (Tc8, Tc10, Studio G7500, Studio X30, Studio X50, Studio X70, Studio X52, or Studio G62)
  2. 2. Access the device administration interface or management portal
  3. 3. Navigate to the firmware update section
  4. 4. Download the appropriate firmware version from HP Support: for Tc8/Tc10 download version 6.3.2 or later; for Studio G7500/X30/X50/X70/X52/G62 download version 4.3.2 or later
  5. 5. Upload and apply the firmware update to the device
  6. 6. Verify the firmware version after update to confirm successful installation
  7. 7. Restart the device if required by the update process
Caveat Firmware upgrades may temporarily interrupt device operation; ensure adequate scheduling for production environments

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Poly Tc8 Firmware Scoped from the published advisory
  • Consultation2.0 h
  • Implementation3.0 h
  • Testing4.0 h
  • Review / QA2.0 h
11.0 hours of engineering $1,900
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,040.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-9579 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data