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G3q78a FirmwareOperating system · Hp

CVE-2025-1004

MEDIUM · 5.3 CVSS v3.1 Published 2025-02-06
Fix available
A fix is available. Upgrade to 2024-10-25 or later.
See remediation →
62/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Certain HP LaserJet Pro printers may potentially experience a denial of service when a user sends a raw JPEG file to the printer via IPP (Internet Printing Protocol).

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Certain HP LaserJet Pro printers can enter a denial of service condition when processing a raw JPEG file sent via IPP (Internet Printing Protocol). The printer fails to properly handle the malformed or specially crafted JPEG data through the IPP print service, causing it to become unresponsive or crash.

MitigationNetwork segment printers from general network access and restrict IPP functionality to authorized print servers. Apply vendor firmware updates when available and consider disabling IPP if not required, falling back to standard print protocols.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
G3q78a FirmwareOperating system
Affected:< 2024-10-25
G3q79a FirmwareOperating system
Affected:< 2024-10-25
Q3q75a FirmwareOperating system
Affected:< 2024-10-25
G3q74a FirmwareOperating system
Affected:< 2024-10-25
G3q77a FirmwareOperating system
Affected:< 2024-10-25
G3q76a FirmwareOperating system
Affected:< 2024-10-25
4pa41a FirmwareOperating system
Affected:< 2024-10-25
4pa42a FirmwareOperating system
Affected:< 2024-10-25

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
None
Availability
Low

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify printer model
    Access the printer's embedded web server (EWS) via its IP address, or print a configuration/status page from the printer control panel. Locate the product code/model number in the device information section.
    Affected if The product code matches one of the following: G3q78a, G3q79a, Q3q75a, G3q74a, G3q77a, G3q76a, 4pa41a, or 4pa42a
  2. Check firmware version
    In the printer's EWS, navigate to the General or Firmware Information page. Alternatively, print a configuration page from the control panel and locate the firmware date or version string.
    Affected if The firmware date is earlier than 2024-10-25, or the version string indicates a build prior to that date.
  3. Verify IPP service status
    In the printer's EWS, go to the Network Settings, Networking, or Services section. Look for IPP (Internet Printing Protocol) or the HP Jetdirect category. Confirm whether IPP is listed as enabled or active.
    Affected if IPP is enabled and accessible over the network. If IPP is disabled, the attack surface is reduced.

Your printer is affected if it matches one of the listed product codes, runs firmware dated before 2024-10-25, and has IPP enabled.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 2024-10-25 or later
Fixed in 2024-10-25
Interim mitigation

Network segment printers from general network access and restrict IPP functionality to authorized print servers. Apply vendor firmware updates when available and consider disabling IPP if not required, falling back to standard print protocols.

Recommended fix High confidence

Firmware version 2024-10-25 or later for affected HP LaserJet Pro models

  1. 1. Identify your HP LaserJet Pro printer model from the affected list (G3q78a, G3q79a, Q3q75a, G3q74a, G3q77a, G3q76a, 4pa41a, or 4pa42a).
  2. 2. Check the current firmware version on your printer by printing a configuration page or accessing the printer's embedded web server.
  3. 3. Navigate to support.hp.com and enter your specific printer model to locate the firmware download section.
  4. 4. Download the firmware update dated 2024-10-25 or later.
  5. 5. Apply the firmware update using HP Web JetAdmin, the printer's embedded web server, or HP Smart app following HP's standard firmware update procedure.
  6. 6. After updating, verify the new firmware version displays 2024-10-25 or later on the configuration page.

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in G3q78a Firmware Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA2.0 h
20.0 hours of engineering $3,500
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-1004 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data