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Authorization Bypass (IDOR)Weakness · CWE-639

CVE-2025-14033

MEDIUM · 5.3 CVSS v3.1 Published 2026-05-13
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
62/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
The ilGhera Support System for WooCommerce plugin for WordPress is vulnerable to unauthorized access of data due to a missing capability check on the 'get_ticket_content_callback' function in all versions up to, and including, 1.3.0. This makes it possible for unauthenticated attackers to view any support ticket content, including sensitive customer information and private communications, by providing a ticket ID.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

The ilGhera Support System for WooCommerce plugin has a broken access control vulnerability where the 'get_ticket_content_callback' AJAX function lacks proper capability verification. This allows any unauthenticated user to retrieve the content of any support ticket by simply providing a ticket ID, exposing sensitive customer data and private communications.

MitigationUpdate the plugin to version 1.3.1 or later which includes proper authorization checks. If an update is unavailable, disable the plugin until a patched version is released.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify plugin is installed
    Locate the ilGhera Support System for WooCommerce plugin in your WordPress plugin directory (wp-content/plugins) or check via WordPress admin dashboard under Plugins
    Affected if The plugin is present on the WordPress site
  2. Identify installed plugin version
    Check the plugin header in its main PHP file (typically iss-ticket-system.php) for the 'Version' field, or view version details in WordPress admin under Plugins > Installed Plugins
    Affected if Version is below 1.3.1 (the patched version)
  3. Confirm AJAX endpoint exposure
    Check if the AJAX action 'get_ticket_content' is registered and accessible without authentication by examining the plugin code for add_action calls with 'wp_ajax_get_ticket_content_callback' or 'wp_ajax_nopriv_get_ticket_content_callback'
    Affected if The AJAX hook is accessible to unauthenticated users (wp_ajax_nopriv_ present)
  4. Check WordPress user authentication state
    Attempt to access the AJAX endpoint or review the site's REST API/AJAX configuration to confirm if unauthenticated requests are processed
    Affected if Unauthenticated users can make requests to the site without restriction

A site is affected if the ilGhera Support System for WooCommerce plugin is installed with a version below 1.3.1 and the AJAX endpoint remains accessible to unauthenticated users.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Update the plugin to version 1.3.1 or later which includes proper authorization checks. If an update is unavailable, disable the plugin until a patched version is released.

Recommended fix Moderate confidence

Plugin version greater than 1.3.0 (check WordPress plugin repository for latest release)

  1. 1. Log in to the WordPress admin dashboard
  2. 2. Navigate to Plugins > Installed Plugins
  3. 3. Locate the 'ilGhera Support System for WooCommerce' plugin
  4. 4. If an update is available, click 'Update Now' to install the latest version
  5. 5. Alternatively, download the latest version from the WordPress plugin repository and upload it manually
  6. 6. Verify the updated version is greater than 1.3.0 after the update completes

Generated from the published advisory — verify against the referenced sources before acting.

Have this fixed Scoped from the published advisory
  • Consultation1.0 h
  • Implementation2.0 h
  • Testing2.0 h
  • Review / QA1.0 h
6.0 hours of engineering $1,040
Get help mitigating

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,664.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-14033 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data