Supportassist Os RecoveryApplication · Dell

CVE-2025-22480

HIGH · 7.8 CVSS v3.1 Published 2025-02-13
Fix available
A fix is available. Upgrade to 5.5.13.1 or later.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Dell SupportAssist OS Recovery versions prior to 5.5.13.1 contain a symbolic link attack vulnerability. A low-privileged attacker with local access could potentially exploit this vulnerability, leading to arbitrary file deletion and Elevation of Privileges.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Dell SupportAssist OS Recovery versions prior to 5.5.13.1 contain a symbolic link attack vulnerability. A low-privileged local attacker can exploit this to delete arbitrary files through symlink manipulation, ultimately achieving elevation of privileges on the system.

MitigationUpdate Dell SupportAssist OS Recovery to version 5.5.13.1 or later to remediate this vulnerability. Organizations should prioritize patching given the low attack complexity and high impact.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Supportassist Os RecoveryApplication
Affected:< 5.5.13.1

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm Dell SupportAssist OS Recovery is installed
    Check for the presence of Dell SupportAssist OS Recovery on the system. This is typically found as a pre-installed recovery partition or application on Dell systems. Look for the application in the system or check for the recovery environment.
    Affected if The software is present on the system and the version cannot be determined or is below 5.5.13.1
  2. Identify the installed version of Dell SupportAssist OS Recovery
    Locate and read the version information for Dell SupportAssist OS Recovery. The version may be displayed in the recovery environment itself, in system information utilities, or in the DellSupportAssist folder if installed as software. Compare the found version number against 5.5.13.1.
    Affected if The installed version is any version prior to 5.5.13.1 or the version cannot be verified as 5.5.13.1 or later
  3. Verify the recovery environment is accessible to low-privileged users
    Assess whether standard or low-privileged user accounts on the system can access the recovery partition or SupportAssist recovery functionality. This may involve checking file system permissions on the recovery partition or application directories.
    Affected if Low-privileged users have write access to directories where symbolic links could be created and leveraged for the attack
  4. Check for signs of symbolic link abuse potential
    Review the environment for locations where unprivileged users can create files or links in directories that are processed by the SupportAssist recovery system. The vulnerability allows deletion of arbitrary files through symlink manipulation.
    Affected if Write-accessible directories exist that interact with the recovery system and could be exploited for symlink-based file deletion

The system is affected if Dell SupportAssist OS Recovery is installed with any version prior to 5.5.13.1 and low-privileged users have any access to create files or links in areas used by the recovery system.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 5.5.13.1 or later
Fixed in 5.5.13.1
Interim mitigation

Update Dell SupportAssist OS Recovery to version 5.5.13.1 or later to remediate this vulnerability. Organizations should prioritize patching given the low attack complexity and high impact.

Recommended fix High confidence

5.5.13.1

  1. Identify the current version of Dell SupportAssist OS Recovery installed on the system
  2. Navigate to www.dell.com and locate the Dell SupportAssist OS Recovery download page
  3. Download Dell SupportAssist OS Recovery version 5.5.13.1 or later
  4. Execute the installer with appropriate administrative privileges
  5. Follow the on-screen installation prompts to complete the upgrade
  6. Verify the installed version matches 5.5.13.1 or later after installation completes

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Supportassist Os Recovery Scoped from the published advisory
  • Consultation2.0 h
  • Implementation3.0 h
  • Testing2.0 h
  • Review / QA1.0 h
8.0 hours of engineering $1,420
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,272.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-22480 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data