Codebard Help DeskWordPress extension · Codebard

CVE-2025-22757

MEDIUM · 5.4 CVSS v3.1 Published 2025-01-31
Fix available
A fix is available. Upgrade to after 1.1.2 or later.
See remediation →
58/100
Remediation priority · Elevated
Remotely reachable

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in CodeBard CodeBard Help Desk codebard-help-desk allows Stored XSS.This issue affects CodeBard Help Desk: from n/a through <= 1.1.2.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

A Stored XSS vulnerability in CodeBard Help Desk allows attackers to inject malicious JavaScript code through user input fields that are not properly sanitized before being rendered in web pages, enabling session hijacking or defacement when other users view the injected content.

MitigationImplement server-side input validation and output encoding/sanitization for all user-supplied data before rendering in HTML context, and consider implementing Content Security Policy headers to mitigate XSS impact.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Codebard Help DeskWordPress extension
Affected:<= 1.1.2

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the installed Codebard Help Desk version
    Access the admin panel, check version files in the application directory, or view the version information typically displayed in the footer of help desk pages
    Affected if The installed version is 1.1.2 or lower
  2. Locate user input submission points
    Navigate through the help desk interface and identify forms that accept user-supplied data such as ticket creation, name, email, subject, and message fields
    Affected if The application accepts user input through web forms
  3. Test for unescaped HTML rendering
    Submit test input containing harmless HTML such as <b>test</b> or <script>alert(1)</script> in any user input field, then view the submitted content and inspect the page source to see if the tags render as raw HTML
    Affected if The submitted HTML tags appear as formatted text or execute JavaScript instead of being displayed as plain text
  4. Check for absence of input sanitization in stored content
    Create a support ticket or message with JavaScript code, then view that ticket as a different user or administrator to confirm the malicious script persists and executes
    Affected if The malicious script executes when other users view the injected content, indicating stored XSS vulnerability

You are affected if running Codebard Help Desk version 1.1.2 or lower and user input fields render unencoded HTML or execute JavaScript when viewed by other users.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 1.1.2
Interim mitigation

Implement server-side input validation and output encoding/sanitization for all user-supplied data before rendering in HTML context, and consider implementing Content Security Policy headers to mitigate XSS impact.

Fix this in Codebard Help Desk Scoped from the published advisory
  • Consultation4.0 h
  • Implementation16.0 h
  • Testing8.0 h
  • Review / QA4.0 h
32.0 hours of engineering $5,600
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $8,960.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2025-22757 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-22757 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
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